Frequently Asked Questions

  • Jump to: I can launch my CaseMap Suite applications without installing the desktop versions on my computer? I can launch my CaseMap Suite applications...

  • Jump to: Do I need an AWS account? Do I need an AWS account?

  • Jump to: Is there an offline version available? Is there an offline version available?

  • Jump to: Is this a virtual machine? Is this a virtual machine?

  • Jump to: Are the CaseMap Suite applications updated automatically when new releases are available? Are the CaseMap Suite applications updated...

  • Jump to: What browsers support AppStream 2.0 for AWS? What browsers support AppStream 2.0 for AWS?

  • Jump to: How do I access the CaseMap Suite applications? How do I access the CaseMap Suite...

Are you new to AppStream 2.0 for AWS? Check out our frequently asked questions to learn more! 

If you have more questions that you would like answered, please feel free to email our Customer Support team at casemap.support@lexisnexis.com, or call 800-543-6862 (Option 2, then Option 4) between the hours of 9:00 a.m. to 7:00 p.m. EST, Monday - Friday.

You are also free to submit your questions to answercenterfeedback@lexisnexis.com.

 

Frequently asked questions

 

hmtoggle_plus1I can launch my CaseMap Suite applications without installing the desktop versions on my computer?
hmtoggle_plus1Do I need an AWS account?
hmtoggle_plus1Is there an offline version available?
hmtoggle_plus1Is this a virtual machine?
hmtoggle_plus1Are the CaseMap Suite applications updated automatically when new releases are available?
hmtoggle_plus1What browsers support AppStream 2.0 for AWS?
hmtoggle_plus1How do I access the CaseMap Suite applications?

 

related_topics_buttonRelated Topics

Need additional help? Email support at: casemap.support@lexisnexis.com, or call 800.543.6862 (Option 2, then Option 4). Support is available Monday - Friday from 9:00 a.m. to 7:00 p.m. Eastern Time.

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