You can open a report that tells you the usage history of the case you have open.

File > Case Setup > Case Properties > Use History
Each row of the report includes the following fields:
• | Name of user who opened the case |
• | Computer name used to open the case |
• | Login and logout timestamps |
• | Replica number that was accessed |
The report may also be printed or exported to CSV file.
1. | Open the case you want to review. |
2. | On the File menu, click Case Setup, and then click Case Properties. |
3. | Click the Use History tab.
The report displays on the tab with entries listed in reverse chronological order by default. |
4. | Perform other actions as needed to work with the report: |
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