Product Detail

Part I--Introduction
1 Enterprise Risk Management--What's It All About?
2 Structuring an Enterprise Risk Management Program

Part II--Operational
3 Patient Rights: Informed Consent and Clinical Research
4 Peer Review and Credentialing in an Era of Enterprise Risk Management
5 Economic Credentialing: A Balancing of Risks
6 Healthcare-Associated Infections
7 An Enterprise Risk: Pandemic Influenza
8 Data Management
9 Contracts--An ERM Approach
10 Retail Health Clinics

Part III--Finance
11 Financial Stewardship
12 Insurance and Risk Financing--The Basics

Part IV--Human Capital
13 Minimizing Risk in the Employment Relationship

Part V--Strategic
14 Public Relations, Marketing, and Advertising
15 ERM in the Context of Mergers, Acquisitions, Divestitures, and Joint Ventures

Part VI--Legal & Regulatory
16 Compliance and Enterprise Risk Management
17 Claims Management: A Tool for Enterprise Risk Management
18 E-Discovery and Enterprise Risk Management
19 Liability Beyond the Acute Care Setting
20 Adverse Event Reporting: Reporting for Patient Safety and Public Health
21 Disclosure of Adverse Events to Patient and Family

Part VII--Technology
22 Telemedicine and Enterprise Risk Management
23 Practical Approaches to Health Information Exchanges and Electronic Health Records: An Enterprise Risk Approach
24 Technological Advances in Healthcare--An ERM Approach

Part VIII--Hazard
25 Environmental Compliance in the Context of ERM
26 Understanding and Managing OSHA from Inspection to Citation to Litigation
27 Going Green as an ERM Process

Glossary

Index