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Spotlight Online Review: Groundbreaking Speed and New System Functionality This issue's Spotlight column features an interview with Mark Chealander, Vice President of Development at Applied Discovery. Mark's group is responsible for developing and ensuring high quality standards for Applied Discovery's Online Review application as the functionality and usability continue to expand and improve to meet the needs of Applied Discovery's clients. The Orange Pages™ (TOP): Mark, we've heard that there are some new and improved features in Applied Discovery's Online Review application (ORA). Tell us about the changes. Mark Chealander (MC): We are continually looking at new ways to improve our service, and this time, we started by optimizing virtually every part of the ORA. Our existing clients will notice dramatic increases in the speed and performance of key system features. New clients will wonder why they waited so long to begin reviewing documents online. TOP: We always hear that speed is a critical factor in electronic document review. Can you describe the speed enhancements? MC: While reviewing documents online, clients can now expect to advance from document to document in one second or less. This is a breakthrough in electronic discovery technology—no other service provider offering online review can come close to matching this level of performance. TOP: What are the other system upgrades? MC: We've made significant enhancements in Bates numbering, document marking or so-called "branding," and batch printing. These new developments give users a level of control that is far beyond what many thought possible. TOP: Let's start with Bates numbering. What's new there? MC: Previously, clients provided our technical staff with a Bates number format to apply to a document set prior to production. Application of the numbering format was carried out on the back end, separate from the end-user interface. Now, users—not Applied Discovery technical staff—can create, manage, and apply Bates formats to any set of documents in the database at any time during the review process. Using a simple interface, they can create templates to apply as many as seven different marks or brands in 18 locations on each page. We also enable users to choose formatting options for each brand, including font style, size, and color. Once applied, Bates numbers become part of the document's searchable meta data, providing yet another way to pinpoint key documents quickly and accurately. This is breakthrough technology, unavailable elsewhere in the market. TOP: And what about the enhanced printing features? MC: With the enhanced printing options, users can now easily print entire collections of documents with just a few mouse clicks. A collection may consist of just a few pages or thousands of pages. The enhanced print feature includes two options:
MC: That's right. We also track print job details, such as job name and client matter number, so users can see a complete history of all print jobs for tracking or billing purposes. Using these print features is ideal for productions of small to medium projects—generally cases with less than 5,000 documents. For larger projects, clients can still rely on Applied Discovery's full service export and production teams. TOP: These sound like great additions to the ORA, Mark. What can clients expect to pay for the new features? MC: That's the million-dollar question! The answer is nothing. These upgrades are included in our standard per-page or per-gigabyte pricing for all clients. TOP: Thanks for the information, Mark. We'll look forward to talking with you again soon. MC: Thanks for stopping by. |
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