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Client Success Stories Government Investigation - Financial Services Company The Challenge A large international financial services company was the subject of SEC and NASD inquiries, and anticipated related class action securities litigation. The Case Potentially relevant data was scattered in offices across the country and existed on several different systems, including a legacy mainframe. Different law firms were working on different cases. The company and its outside counsel approached Applied Discovery for assistance and advice in mitigating the risks of ineffective or inefficient e-discovery procedures. Working with Applied Discovery, the company was able to gather the data efficiently, troubleshoot technical difficulties, review the documents in a timely manner and repurpose some of the initial work to manage related matters in a more cost effective manner. The Applied Discovery Difference Guiding Data Collection Applied Discovery data collection specialists worked with the company's IT staff to identify appropriate data and advise them on forensically sound collection processes and procedures to avoid spoliation issues. Initially, the company had identified several thousand backup tapes that might need to be restored. Applied Discovery's data collection specialist was able to narrow the number of potentially relevant tapes to a few hundred, saving thousands of dollars of hard costs and hundreds of hours of attorney review time. Working Around Technical Hurdles The mainframe system, which contained much of the data, was no longer supported by the company and utilized an atypical storage format. Applied Discovery worked with the client's IT department to develop a custom application to index and convert the legacy data. Applied Discovery also developed custom document processing capabilities for a number of arcane applications. Making Review Efficient Even with a more targeted collection of backup tapes and data stores, the client was faced with an overwhelming amount of data to review. Relying on review strategies and best practices honed through years of experience, an Applied Discovery project manager worked with the outside counsel and the company to create a review plan that would meet the timeline. The plan took advantage of features such as search filters, de-duplication and bulk tagging. The company was also able to coordinate the work of different law firms so that duplicative efforts were minimized. Managing Multiple Matters The initial government inquiries spawned related investigations and soon state attorneys general opened investigations. Each regulator insisted that it receive information that the company had provided in connection with other regulatory investigations. Early in the project, it was determined that a master set of documents should be established. In this way, each document was processed only once and was tracked to ensure consistent treatment. Because of the nature of the investigations, more documents were added to the document online repository over time. In all, six separate databases were created, each representing a unique case or inquiry. In addition to the client's in-house legal team, outside law firms utilized the databases to coordinate review and production and to share work product. The document repository is expected to remain online for another six to eight years. The Outcome Applied Discovery provided a customized end-to-end solution that combined subject matter expertise, round-the-clock client support, technical expertise and computing infrastructure that no other e-discovery service provider could match. To request more information about this case and the parties involved, click here. To start your own success story — contact Applied Discovery to Discover a Better Way®.
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