InterAction Support


You are not alone. The relationship LexisNexis® establishes with its clients continues long after systems are installed and people begin to use the software. Count on us to be there … providing support, guiding you through issues, answering questions and instructing the right people at your firm in how to get the full advantage from your InterAction solution.

World-Class InterAction Support

Sometimes the simplest approach works best and you just do it yourself. Many clients value the extensive online information found at support.lexisnexis.com/interaction. Available every hour and every day, this Support portal offers: Product Documentation, Knowledge Base content (including FAQs), Software Updates and Downloads, and resources for Implementation, Development and Education.

You can also contact our Technical Support experts in real-time during standard business hours, or after hours for critical issues. And, if your situation requires on-site assistance, our consulting services group can provide the help you need.

InterAction Support:
Website: support.lexisnexis.com/interaction

US
7:00am–7:00pm EST Monday–Friday (exclusive of holidays observed by LexisNexis)
Note - After hours and weekend support via pager is available for critical production issues.
E-mail: support@interaction.com
Phone: +1.888.575.9830 - US Support Only
+1.919.378.2750 - International Support
+1.888.456.5391 - InterAction onDemand

UK 9:00 – 18:00 GMT, Monday – Friday (exclusive of holidays observed by LexisNexis)
Email: support@lexisnexis.co.uk (EMEA)
Email: iasupport@lexisnexis.co.uk (APAC)
Phone: +44(0)203.364.4555

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