InterAction Support

You are not alone. The relationship LexisNexis® establishes with its clients continues long after systems are installed and people begin to use the software. Count on us to be there … providing support, guiding you through issues, answering questions and instructing the right people at your firm in how to get the full advantage from your InterAction solution.

World-Class InterAction Support

Sometimes the simplest approach works best and you just do it yourself. Many clients value the extensive online information found at Available every hour and every day, this Support portal offers: Product Documentation, Knowledge Base content (including FAQs), Software Updates and Downloads, and resources for Implementation, Development and Education.

You can also contact our Technical Support experts in real-time during standard business hours, or after hours for critical issues. And, if your situation requires on-site assistance, our consulting services group can provide the help you need.

InterAction Support:

7:00am–7:00pm EST Monday–Friday (exclusive of holidays observed by LexisNexis)
Note - After hours and weekend support via pager is available for critical production issues.
Phone: +1.888.575.9830 - US Support Only
+1.919.378.2750 - International Support
+1.888.456.5391 - InterAction onDemand

UK 9:00 – 18:00 GMT, Monday – Friday (exclusive of holidays observed by LexisNexis)
Email: (EMEA)
Email: (APAC)
Phone: +44(0)203.364.4555

Contact our experts now
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  • Sign up for a free consultation