I deleted a staff member who was billing staff. As a result the allocations that should allocate to her billing entries become blank gl entries when I am trying to post.
I have readding her to the staff status and in the billing profiles. I have removed the payments, deleted the invoices and went back in to the invoice and opened up each billing entry for that staff member and made sure it was her proper billing amount etc. I rebilled and repayed still no gl entries.
The only thing I have found to work was to take her billing entries and put another billing staff members name in her place and then it will give me gl entries so that I can post. However, we have clients that are paying on bills a year ago and I don't have the time to redo each invoice, undo each deposit, remove the payments, unpost, etc.
I haven't done a data backup in awhile.
Have any ideas?
Cherry Marshall, Tulsa, OK Version 7.0 Professional
Caren Schwartz (Moderator/CIC)
& Time &
Cents Consultants, LLC
www.3545consulting.com / www.timeandcents.com
Software for Managing Time, Money
Time Matters, Billing Matters,
Billing Matters Plus, PC Law CIC
I did use the exact intials but I didn't assign the staff a GL account. I assigned the staff an account this morning. I ran the report and everything allocated as it is supposed to.
Thank you so much!
Cherry Marshall, 7.0 plus
Gassaway Law Firm, PLLC