We are currently using PCLaw Pro v9.31b and Outlook 2003. We create all of our invoices in PCLaw and then email the PDF version to our clients. We have been doing this successfully since October 2008. Recently we have been told by 2 clients that the PDF attachment was not included in the email. Our sent items show the attachment was sent. We have worked with one client extensively on this. They can receive all other PDF attachments but any PDF created by PCLaw is stripped out. We have tried renaming the PDF and sending to no avail. If PCLaw created it, they cannot receive it.
Another client is receiving the email but now the attachment is converted to a winmail.dat file. Has something changed in a PCLaw update since October that would have caused this? Anyone have a fix we can implement short of having all of our clients change their email accounts just to receive our invoices? Any help would be appreciated.
Amy Crump, CIC A Proud Member of 35-45 Group, LLC www.SoftwareatLaw Oklahoma City, OK 877-323-0008 877-523-0008 - Fax email@example.com