Lisa Elliot, Pink Larkin Halifax, Nova Scotia
I don't know if you've got this resolved yet but I see you've had not had replies yet either.
Can I clarify that the "pre-bill" shows incorrectly or the final bill? As the amounts on templates are tokens and add up on the Total Due token, this is a very unusual occurance of the tally. I might attribute that some small items that might be migrating from copytrack or a similar program may askew or make the bill seem out of kilter as a result of the last count, but of course once printed the amount would finalize and correct itself through.
May I also suggest that a full backup, run maintenance and an update to the latest version in version 9.0 also would be prudent. Perhaps your IT people could run the update for you over the weekend.
I know this is a big process for your size of firm, but some issues you may be having may be checked off as a result.
Elizabeth Gauthier, McM, CIC
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