Which GL report is having the error - AR or AP? Commonly I see this on the AR GL Distribution report when you are allocating income by staff or bill code and have not set up a GL account code on the Staff or Bill Code.
If you can describe the transactions with the problem in more detail we may be able to give more advice.
Caren Schwartz (Moderator/CIC)
35-45 Consulting
& Time & Cents Consultants, LLC
Southport, CT
www.3545consulting.com / www.timeandcents.com
203-254-7736
Software for Managing Time, Money & Information
Time Matters, Billing Matters, Billing Matters Plus, PC Law CIC