CIC Solutions Forums
Certified Independent Consultant Solutions Forums for
LexisNexis® Practice Management Products
Time Matters - PCLaw - Billing Matters - Browser Edition - HotDocs

Recommended AntiVirus solution that plays nicely with TimeMatteers?

rated by 0 users
This post has 13 Replies | 7 Followers

Top 50 Contributor
Posts 99
Jennifer Ahrens Posted: Wed, Nov 4 2009 11:02 AM

Looking for an enterprise level antivirus solution for approx 27 users that plays nicely with TimeMatters. We currently have Symantec which I have heard does not play so nicely with TimeMatters. Can anyone provide feedback as to what they use or would recommend? We are running TM/BM 9 Enterprise SR3B.

J Ahrens Collen IP Ossining, NY TimeMatters/BillingMatters 9.0 Enterprise SR3A Windows XP Professional Version 2002 Service Pack 2 MS Office 2003 SP3
Top 50 Contributor
Posts 78
.CIC
TM CIC

I'm using BitDefender AV Client Security 3 (with management/deploy console on server)...  Works well and has an easy to use interface from an end-user's perspective.

Also allows for pretty good customization of the user's interface (also whether they get one or not!), and some handy built-in WMI scripts that you can fire off through the BitDefender agent.

The only caveat I'd give would be to pay careful attention to the TCP port numbers used on installation of the Admin console on the server and make sure that those ports are free and clear from other running services.

A quick way to check that would be to use netstat on the server

C:\> netstat -a -n > netstat-a-n.txt

Review the report, and

C:\> netstat -a -b > netstat-a-b.txt

Review this one as well.

I've used 7101-7108 typically and it works well.  I think BD wants to use 8080 or 8100 by default, which could cause problems with IIS (or more specifically the BD interface won't start)...

pb

Peter Barclay MCP, MS Small Business Specialist TM11 CIC PCN, Anchorage, AK * Win Svr 2008/7/Vista Business/Vista Ultimate x64 * Microsoft Partner * Citrix Partner * Dell Premier partner

Top 10 Contributor
Posts 1,196
.CIC
BM CIC
TM CIC

For those of you with, say, 10 or fewer PCs, I believe the clear choice is Norton Internet Security 2010. Originally Norton products were the best, then they fell from grace and we all avoided them. But with Norton Internet Security 2009, they made a huge comeback. All the major reviewers acknowledged the turn-around. I went from recommending Trend Micro's pcCillin to Norton last year. I have had to spend so much less time installing and configuring whenever I work with the new Norton suite. It provides excellent protection and works great with Time Matters. I especially like the Safe Site labeling that NIS displays in your Google search results.

You can read more about the advantages of Norton Internet Security at our website, here:
http://www.activepractice.com/norton-internet-security

But Jennifer, you have asked about a product for more users that can be managed centrally. You have 27 users. I would consider Peter Barclay's recommendation seriously. BitDefender has an excellent reputation. I don't, however, have recent experience with it. It is reviewed along with its competition here:
http://anti-virus-software-review.toptenreviews.com/small-business-antivirus/

Wells Anderson, JD, CIC / Moderator
800.575.0007 - Edina, MN - © 2012
www.activepractice.com
Free Time Matters Webinars monthly on the second Friday

Top 10 Contributor
Posts 1,699
.CIC
BM CIC
BMP CIC
PCL CIC
TM CIC

I have had very good experience with Trend Micro products and there support has always been excellent - you get a real human being. For a site your size they offer several solutions depending on what you need but probably you want to look at "worry-free business security"

 

Caren Schwartz (Moderator/CIC)

35-45 Consulting

& Time & Cents Consultants, LLC

Southport, CT

www.3545consulting.com / www.timeandcents.com

203-254-7736

Software for Managing Time, Money & Information

Time Matters, Billing Matters, Billing Matters Plus, PC Law CIC

 

Top 50 Contributor
Posts 99

Thank you all for your replies. We will be looking at both TrendMicro and BitDefender - primarily because we want to make sure its compatible with TimeMatters. our IT FIrm has recommended AVG - can you provide any input on AVG's compatibility with TimeMatters?

J Ahrens Collen IP Ossining, NY TimeMatters/BillingMatters 9.0 Enterprise SR3A Windows XP Professional Version 2002 Service Pack 2 MS Office 2003 SP3
Top 100 Contributor
Posts 38

You might look into ESET's NOD32.  It is, in my experience and after reading various reports, more compatible than Norton, faster than other programs, and meets or exceeds the scores of other programs in detecting unknown/new malware.

Joseph Nierenberg
Nierenberg Employment Law, PLLC
Consulting – Litigation – Training
Minneapolis, Minnesota
www.nierenberg.com

Top 500 Contributor
Posts 2
tigeman replied on Fri, Nov 13 2009 4:16 PM

We are using TM9 enterprise and PCLaw10 and we also are using symantec. I was wondering what issues you are having that are attributed to symantec? We are having some performance issues and maybe we need to look at symantec!

Trevor Atkin Dixon, Truman, Fisher & Clifford, PC St. George, Utah TM9 Enterprise Edition/ Win XP One year service agreement with lexis
Top 200 Contributor
Posts 5

I use Trendmicro, which is great across the board.  unintrusive, doesn't slow things down, and most importantly, haven't had any issues running critical applications, Time Matters included.

Rachel Leibowitz

Business Technology Manager
Lakelaw
Chicago, IL

Top 150 Contributor
Posts 14

Any Microsoft Forefront users around?

 

Linda

Linda C Jones Winter Hill Associates New York, NY
Top 200 Contributor
Posts 6

I have a server and two workstations running TM/BM10.  I use Trend Micro Worry Free Business.  When I went from peer to peer network to a server 6 months ago, I also went from Trend Micro Internet Security to the WFB.  It is the networked server version.  It plays great with Time Matters.  The program is installed on the server and then agents are installed over the network to each workstation.  Everything is controlled very easily and straightforward from the server.  The workstations are treated as a "group" so all exclusions from scanning for TM folders is done at one place to cover all workstations (assuming TM is installed in the same directory on each workstation).  The few times I have had with minor issues, their phone support has been free, quick and resolved the problems.  Charge is per seat, so I don't know where you would be cost-wise, but I am very satisfied with it. 

Steven Balaban Attorney At Law 418 East Rosser Avenue, Suite 102 Bismarck, ND 58501

Top 150 Contributor
Posts 16

We have been using Sophos for a while now.  The only issue I have come across is false positives with DivorceMate.

 

Steven McLean

Cook & Company - Barristers and Solicitors

Brampton, ON

Top 50 Contributor
Posts 78
.CIC
TM CIC

Jennifer,

You may also want to check with a managed services provider (next-gen IT helpdesk) as many provide managed AV packages - just recently I started pushing N-Central 7 for my client's networks and part of the package price to my customers is Panda AV (it looks to the end-user like "Endpoint Security").  It's not very invasive but satisfies their needs.

That way, with an MSP offering, you can typically offer a managed AV to your clients for under $30/year/seat, along with what monitoring packages/remote support you would offer.

pb

 

Peter Barclay MCP, MS Small Business Specialist TM11 CIC PCN, Anchorage, AK * Win Svr 2008/7/Vista Business/Vista Ultimate x64 * Microsoft Partner * Citrix Partner * Dell Premier partner

Top 10 Contributor
Posts 544
.CIC
BM CIC
BMP CIC
PCL CIC
TM CIC

We have always promoted and used Trend Micro Worry Free Business products, but recently have switched to a new kid on the block and are very pleased.  Take a look at SunBelt's Vipre Enterprise product.  http://www.sunbeltsoftware.com/home-home-office/vipre/

 

Pat Cunningham, PCLaw CIC, Time Matters CIC

C & S LegalTech Consulting Group, LLC

Birmingham, AL

(205) 647-1850

http://www.cslegaltech.com

Top 50 Contributor
Posts 78
.CIC
TM CIC

My 2c...

 

Vipre Enterprise is an excellent AV package - but again it does require that the server admin is keeping up on the day-to-day... so consider that along with a managed service (plug for the MSPs, but not to detract from Pat's comment)...

 

pb

 

Peter Barclay MCP, MS Small Business Specialist TM11 CIC PCN, Anchorage, AK * Win Svr 2008/7/Vista Business/Vista Ultimate x64 * Microsoft Partner * Citrix Partner * Dell Premier partner

Page 1 of 1 (14 items) | RSS