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TM go to button does not go to document

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David Bert Havas Posted: Wed, Jul 21 2010 6:35 PM

TM 9E on Windows XPPro SP3, on one of three stateions. In the Docs tab, when open the Document Form and then click on the GoTo button, nothing happens. The correct icon appears, correct path is indicated, but, can't bring document up using the GoTo tab. Where do I check to make sure that the GoTo tab is set up correctly?

David Bert Havas

dbhavas@havaslaw.com

 

David Bert Havas

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Go To is based on the file extension. If your doc record has the correct icon, then it is working.

I would guess that this workstation is not in the domain, does not have full control permission of the locations folder

Try to login to this workstation with another userid - a windows userid - not a TM Id, and see if that works.

David Michael

David Michael, Michael Matters, Inc Time & Billing Matters • PC Law • Wilmington, NC Toll Free 877.880.2440 www.michaelmatters.com -mind over matters-

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First check to see if that workstation can get to the document with the listed path outside of Time Matters.

 

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