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duplicate copies of invoices

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Lisa Elliot Posted: Mon, Mar 7 2011 9:44 AM

My system recently started doing something strange. Whenever I print (or recreate) a bill, it prints two copies: one with the correct template and one with a different template. It only does it for clients/matters I have opened recently (probably within the last month). I am on v. 10.03a. I haven't changed anything and can't find anything in the client/matter settings that is different from any other client or matter. Does anyone know what the problem might be?

Lisa Elliot, Pink Larkin Halifax, Nova Scotia

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Lisa,

Check out the Matter manager settings.  Is there an additional tab for Electronic Billing (i.e. Ledes or something else)?  Typically, if there is a tab in Matter Manager and on that custom tab the template field is filled in, two copies of the invoice will print.

 

Cindy Emmerson, Premier CIC/Moderator Affinity Consulting Group

Ph: 727-544-5400

E-mail: cemmerson@affinityconsulting.com

Web: www.affinityconsulting.com

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There is also a create second copy setting under billing preferences.  Although what you describe is not how that feature works, you still might look there. 

David Michael, Michael Matters, Inc Time & Billing Matters • PC Law • Wilmington, NC Toll Free 877.880.2440 www.michaelmatters.com -mind over matters-

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