David Bert Havas
I just tested and was able to get the same result by renaming the file. If the location (path) where the original bill was stored has been changed you get this message. My path was Y\tmw7e\data\files\Bills\2007\9 since it was a September bill I looked up.
Once you determine why the file is not in the expected location you will be able to figure out how extensive the problem is.
Jeff WyattAbilene, Texas
If you recently upgraded, you will have to copy TM#??/Data/Files/Bills ) old version files to the location of your new version data. Look in the old version path. Under the Bills folder you will see folders for each year you have been on Billing Matters. Inside these folders are the individual images. The only file you have to be careful about is the year and month you converted your data (assuming you did - and this message tells me that you did). For this folder, open it and copy the individual images to the new location in the 2007 folder with the month that you converted. Then copy the other month folders to the new 2007 folder. You can copy the other year folders from the as a single copy as these folders will not overwrite any previous folders. Hope this makes sense.