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Re: Puzzler - Bill Flow problem or user error

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Deanne Ikard Posted: Tue, Aug 8 2006 7:09 AM

Thank you for reporting this finding.  This was a tough issue to troubleshoot because it doesn't happen to everyone and we can't actually see your filters.  When you are having trouble with a Bill Flow Manager collection, it is always wise to print a pre-bill from outside the collection or view the unbilled records on the Billing Tab of the case/matter to rule out the possibility that misapplied  filter might be cause of the problem.

Deanne Ikard Ikard Consulting Time Matters CIC Billing Matters/Billing Matters Plus CIC Time Matters Enterprise CIC LNTPA CIC PCLaw CIC 707-863-9718 Green Valley, CA Serving Northern California
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