Thanks for the response Karen. No, we have already ran and posted a bill on the particular event I am investigating and there has been no change to the balance of the Undeposited Payments account.
Your comment made me experiment some more and I deleted the deposit, pmt, and refund then re-did the process. I am not certain how it was done the first time but the this time I applied the payment leaving the unapplied amount, then did the deposit, then did the refund. The reposting of this fixed the problem for this payment/refund. It is possible but not certain that the first time we may have cut the refund check before completing the deposit.
Jeff WyattMcMahon Law FirmAbilene, Texastm7e bm+