We cut a check for Filing Fees and selected a Bill Code in the bottom GL Account section and selected a Matter. We have discovered now, three months later, that no billing record was created. I've looked at archived records and the recycle bin and can't see that one was ever created.
One clue may be that the GL account selected was Client Advances but the bill code selected erroneously was one for Certified Mail. This billing Code points to a contr-expense account called Postage Paid by Client. The correct bill code would have pointed to Client Advances.
I am not convinced that just because the bill code did not point to Client Advances that that explains why a billing item was not created. I'd love for that to be the case then at least there is an explanation for this missing intem and our whole system is not called into question about expenses falling through the cracks.
Any ideas before I start experimenting?
Jeff WyattAbilene TX