Here is the link to the recorded customer call this past Wednesday http://www.lexisnexis.com/law-firms/practice-management/specialized-law/OnDemand-Webinars/2011-02-09-13-04-Time Matters-Q1-Virtual-User-Meeting.wmv . This call provides a product update from the product team and a training session on User Defined Records presented by Andrea Giltner and Laura McCord of Circle Management Group.
This link contains the presentation used for the webinar: http://www.lexisnexis.com/law-firms/pdf/time-matters-udr-presentation-02.09.2011.pdf
Sr. Director - Community Management
LexisNexis Practice ManagementLoretta.Ruppert@lexisnexis.com