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Create PDF feature defaulting to local C drive for file path

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Jennifer Ahrens Posted: Tue, Sep 27 2011 3:34 PM

When we use the Create PDF feature from the documents list, the default location for the resulting PDF file is the local C drive. Our old version of TimeMatters/Word used to have the default location be the location on the network where the other files are stored for the matter. Is there a setting that we need to change so that the storage location for the PDF matches the location for the matter?

we are running TM10 Enterprise hotfix and Word 2010.

J Ahrens Collen IP Ossining, NY TimeMatters/BillingMatters 9.0 Enterprise SR3A Windows XP Professional Version 2002 Service Pack 2 MS Office 2003 SP3
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Jennifer, what version of Adobe are you using.  I have been having issues with Adobe X, both the Reader and Standard/Pro with this very feature.  There is a PDF created on the local machine in a temp folder by Word that is then used for the TM PDF.  Where are you looking to determine that the document is not being filed properly.  In the Document form FileName field?  Is Autoname working properly for your other document naming?

Richard B. Marx MME Consulting Services, LLC Lexis Nexis Time Matters Certified Independent Consultant (CIC) Moderator Phoenix, AZ 602-667-5706 info@mmeonline.net http://www.mmeonline.net/

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On the Windows 7 machines we are running Adobe Acrobat 9 Standard. On the Windows XP machines, we are running Adobe Acrobat Standard 6 and Adobe Acrobat Reader 9. We have a few machines that are running the Pro version - alll machines are having the same issue. Auto name is working properly for our other document naming - meaning when we use the TMSave button from MS Word or Adobe Acrobat, it names the file based on the what is entered in the description and puts the file into the correct folder on the network.

J Ahrens Collen IP Ossining, NY TimeMatters/BillingMatters 9.0 Enterprise SR3A Windows XP Professional Version 2002 Service Pack 2 MS Office 2003 SP3
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