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Can't log in to Time Matters

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Jeffrey Wilens Posted: Sat, Nov 12 2011 8:28 PM

TM11 was working fine.  I downloaded and installed the latest service release for Mobility.  Rebooted my computer.  When I tried to start Time Matters again, it won’t let me log in.  (I had it set to memorize my login credentials).  But now it wants me to manually enter, probably due to the update.  However, it does not recognize my user name and password. 


Is there some way I can double check the password or get around this?

Jeffrey Wilens Lakeshore Law Center 17476 Yorba Linda Blvd., Suite 221 Yorba Linda, CA 92886
Top 10 Contributor
Posts 1,699

If you have not disabled the TM user id you can try logging in as TM with TM as the password or a blank  password. Then go to file - setup -users and security and change the password for you. 

If that doesn't work do you have any other users? If someone else can login and has rights to the security area, they can go in and change your password. 


Caren Schwartz (Moderator/CIC)

35-45 Consulting

& Time & Cents Consultants, LLC

Southport, CT /


Software for Managing Time, Money & Information

Time Matters, Billing Matters, Billing Matters Plus, PC Law CIC


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