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Normal 0 false false false EN-CA X-NONE X-NONE I had a very similar issue. After diligently following the "fix" instructions I could "TM Save" as per normal, however, I could NOT "TM Save" versions. (Forum post "Cannot TM Save versions after Reinstalling Expired Time Matters Add-ins"). I have been told, in no
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Normal 0 false false false EN-CA X-NONE X-NONE MicrosoftInternetExplorer4 I have been told that the resolution to this is to upgrade to version 11, that it was a known issue in version 10, and the only way to fix it is to upgrade.
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Hello, Hello, We received notice on Thursday June 21, 2012 that the LN digital certificate was going to expire on Saturday June 23, 2012 and that thereafter we could experience problems with the Time Matters Microsoft Office Add-Ins Expiration. After following the instructions applicable for us to follow as we have TM 10 SP3 Hotfix 1011 and Office Pro
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Hello, Every now and then when we open Time Matters 10 we get a Windows error message saying "General error: invalid window handle". The complete text is in the image below. We close this message and TM continues apparently normally. I can find no information about this error, I don't know if it is of no consequence or might be an indication
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When TM Saving an Outlook email we ALWAYS want to to select the option to save attachments as "Attachments to the email" (image below). The odd time a user will somehow select the wrong option and there the selected option remains forever more - even across restarts of Time Matters - until the incorrect option is noticed and the user is reminded
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I am curious to know if what you are experiencing is similar issue to the one I describe in "http://www.lexisnexis.com/community/pmforums/forums/p/25435/39608.aspx#39608" ? We are now at TM 10.0 SP3 Hotfix 1011. I have a Document Form where the file name is "http://support.microsoft.com/kb/237310" because I found it MUCH more convenient
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In TM 10 there appear to be two ways (below) to get to the "User Form Options - Email Form" where the option to "Match Email Address to Contact/Matter" is found. The options are Never, Always and Prompt. Mine was set to Always. I set it to Never but did NOT see an immediate change to the desired behaviour. Once I quit and restarted
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Thanks for the suggestion. But aren't those settings to control the behaviour Time Matters own email client? It seems the setting has no effect on TM Saving emails from Outlook (eg: the Time Matters Add-In).
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I would prefer that TM Saving an email would always go directly to the Email Record screen and simply bypass the "Match Email to Contact/Matter" screen. In that sense I don't want the program to try to match the from email address with a matter at all. I want to fill in either the matter either the Matter Number or Matter Reference. That's
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That's a thought about what triggers this behaviour. The experience here is that when an email does meet the condition of "more than one contact and/or matter associated with the email address on the record being TM Saved",the prompt window may or may not appear. The behaviour is inconsistent. Why do we want the behaviour of the prompt