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I received a payment on a bill that had already been created and the client is requesting a new bill. How do I create a new bill to reflect the payment and the actual new amount due? Thank you, Paul
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Kathy, We figured it out. For some reason the "follow" box was checked and was defaulted for that folder. It has been resolved. I really appreciate your assistance. Thank you,
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Kathy, I appreciate how quick you got back to me. Unfortunately the setting were correct. That box was not checked. It is very weird also because there is only one folder that is populating the new dates. All other folders are keeping the created date. Any other suggestions? Thank you, Paul
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We are currently having an issue where all recent documents populate with todays date which is causing a tracking nightmare. For example if I posted a document on 1/1/12 the date now says 1/20/12 (todays date). How can I fix this? This is something that just happened recently and is only affecting one of my document folders. Thank you,