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  • Re: Time Matters V10

    1. Sounds like users are not being logged out properly. This happens when they crash. 2. Someone is logging on and it is logging someone else off. This happens when Time Matters is trying to compensate for 1. I would look at the set up and environment of Time Matters and see if there is anything that is out of the ordinary... remote access, WAN, slow
    Posted to Time Matters (Forum) by Matt Stone on Tue, Nov 13 2012
  • Re: Record deleted by another station

    Database maintenance does not deal with partially added records and hence does not solve the issue. If you know sql enough you can find them with a query (and an assumption that no one is presently using the database). Network issues and Time Matters crashing when records have not been completely added...cause this issue. It is the first test listed
    Posted to Time Matters (Forum) by Matt Stone on Thu, Oct 25 2012
  • Re: Record deleted by another station

    90% of the time, this is not a tricky Time Matters issue. It is a SQL connectivity issue. When the desktop application Time Matters is not able to save a record to the SQL server, the error you receive is the record has already been deleted. 9% of the time it is a data issue in your sql tables. When you add a record Time Matters creates in essence an
    Posted to Time Matters (Forum) by Matt Stone on Thu, Oct 25 2012
  • Re: All users getting kicked out of Time Matters v10

    What version of Time Matters? There is no server side component of Time Matters so you will not find anything there. Here are some odd questions: 1. Is everyone using a different log on and password? Are they entering it each time they open Time Matters or is it auto-saved? 2. Do you ever run out of licenses? Any chance a user is clearing other users
    Posted to Time Matters (Forum) by Matt Stone on Fri, Oct 19 2012
  • Re: Invoice Line Item Numbering - possible?

    Are you looking for a unique number to represent that time entry? Is this number to be unique and sequential on this invoice? Unique across all invoices? Matt
    Posted to Billing Matters (Forum) by Matt Stone on Thu, Aug 2 2012
  • Re: Version 11 ini file

    The temporary settings are saved in the registry now and not the ini file. You would just rename or delete that portion of the registry that you wanted to re-create. Matt
    Posted to Time Matters (Forum) by Matt Stone on Tue, Jul 31 2012
  • Re: Version 11 ini file

    Most (if not all) of the entries were moved to the registry and away from an ini file. Most of the entries in the ini file or the registry are stored in the Time Matters database for the user. Matt
    Posted to Time Matters (Forum) by Matt Stone on Wed, Jul 11 2012
  • Re: Conflict Search Speeds (Server 2003 and Server 2008)

    Sure.. supported but they are not 64 Bit applications. The indexes are in the files folder, under index/lndata. The Time Matters database is stored in SQL. The files folder contains the other data needed by Time Matters. There is no server component of the Time Matters application.The speed of the search is affected by the network connection, the size
    Posted to Time Matters (Forum) by Matt Stone on Tue, Jul 10 2012
  • Re: Conflict Search Speeds (Server 2003 and Server 2008)

    There are other variables that enter into speed of a conflict search. I would start by looking at the size of the index files. They are located in the lndata folder under index. If the data sizes are the same between the 2 systems, there are other things to look at. Having said all of this, Time Matters and the indexer are not 64-bit applications. Matt
    Posted to Time Matters (Forum) by Matt Stone on Tue, Jul 10 2012
  • Re: Fee Allocation

    Geri. You have looked at the 2 areas that may provide you a solution. In the Matter Manager-Billing tab-Split Lawyer Charges. You can assign percentages and do the math of 20% of 70% to get the percentage of the total amount. Also don't forget that fee allocations are set at the time of billing. While you are preparing a bill, you set how the fees
    Posted to PCLaw (Forum) by Matt Stone on Wed, Jun 27 2012
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