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  • Re: Add in's not working due on windows 7 du to security issues

    Darlene, If you could have a system administrator open Time Matters on your computer using the option Run as Administrator, the links could then be activated. You would not necessarily have to have administrative rights to run Time Matters after that and have the links work. As far as the Shared File Directory goes, each Time Matters user needs Read
    Posted to Time Matters (Forum) by Wells Anderson, J.D, CIC on Tue, Oct 2 2012
  • Re: Error on opening Time Matters 10 - "General error: invalid window handle"

    Ken, This error is so general in nature that we can't troubleshoot it without connecting to your system, reproducing the error, and looking at logs or real-time monitoring. LexisNexis Technical Support excels at diagnosing this sort of issue. The fact that it is intermittent makes it more difficult to track down. There are, of course, the brute
    Posted to Time Matters (Forum) by Wells Anderson, J.D, CIC on Tue, Oct 2 2012
  • Re: Exchange 11.1 Sync Service and RAM Usage

    Kent, I have not seen this issue and I have worked on a large number of servers running MS SQL Server 2005 and 2008. How big is your SQL database? Include the sizes of the TimeMatters11.MDF and TimeMatters11.LDF files. Are you creating tons of transactions and not running backups that truncate the log file? How big is your SQL database? By setting the
    Posted to Time Matters (Forum) by Wells Anderson, J.D, CIC on Mon, May 14 2012
  • Re: DEFAULT CUSOR POSITION ON EVENT IS DATE

    Time Matters does not have the capability of moving the cursor to another field when you open a Form. There is a neat trick, though, for dealing with your problem. In User Security, you can create a Special Exception. You might want to add the exception just to those users with wheel mice :) Main Menu | Setup | Users and Security | User Open a User
    Posted to Time Matters (Forum) by Wells Anderson, J.D, CIC on Fri, May 4 2012
  • Re: Looking for Customization to Show TimeSlips "Balance Due" as field in Time Matters Matter Form

    Ardavan Gurg is one of the best people for this sort of customization. Unfortunately, I don't think you'll have much luck trying to product the display you want. Of course Billing Matters will easily display Current Balance and Last Bill Date in a Matter List view. From the Matter record, you can see the Last Payment with one click on the AR
    Posted to Time Matters (Forum) by Wells Anderson, J.D, CIC on Sat, Mar 3 2012
  • Re: Mobility Calendar

    Lee, I agree that the Calendar badly needs more views. Remember the Calendar view in the Palm Pilot, launched a millennium ago? It showed little bars to indicate busy and free times. Please submit your ideas for improvements here: http://pm.lexisnexis.com/support/email/index.asp?to=ideas
    Posted to Time Matters (Forum) by Wells Anderson, J.D, CIC on Sat, Mar 3 2012
  • Re: TimeMatters 10 Editable Clipboard

    In addition to Matt's suggestions, you may want to consider converting your Custom Forms to User Defined Record Types - see that topic in Time Matters Help. Also know as, User Defined Forms, they are more powerful and support Formattable Clipboards. You add them in Main Menu | File | Setup | General | Program Level | Lists | User Defined. Then you
    Posted to Time Matters (Forum) by Wells Anderson, J.D, CIC on Sat, Mar 3 2012
  • Re: Conditional Statements and Merge Templates

    Yes. In MS Word, you can use If...Then...Else from the Rules button on the Mailings tab. Here is an example: DEPOSIT FOR FEES. Client will pay an initial deposit of $ { FILLIN "RETAINER AMOUNT" \d 2500 \* MERGEFORMAT } to be applied against attorney fees incurred by the client. { IF { MERGEFIELD CON_NonRefDeposit } > 0 "Of this amount
    Posted to Time Matters (Forum) by Wells Anderson, J.D, CIC on Fri, Dec 9 2011
  • Re: Orphaned Attachments

    Jeff, after making a good backup of the database, you can go ahead and delete the orphaned attachments as long as you are familiar with doing so using SQL Server Management Studio.You cannot work with orphaned attachments from within Time Matters. Mark Deal developed a utility, TMTools, that automates the process of working with attachments. You can
    Posted to Time Matters (Forum) by Wells Anderson, J.D, CIC on Fri, Dec 9 2011
  • Re: Phone recommendations for TM sync

    Mobile phone synchronization is a rare exception in the tech world: It has become more problematic and less powerful over time. Palm synchronization was a high watermark. It is a true shame that Palm failed to capitalize on their old, dominant market position. Today, the market is split into lots of incompatible pieces. For example, Microsoft does not
    Posted to Time Matters (Forum) by Wells Anderson, J.D, CIC on Wed, Sep 28 2011
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