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  • Re: Encryption of TM data

    There are a number of options, none of them completely satisfactory, but each level enhances security: (1) Windows password needs to be robust, and change every 90 days (2) Desktops need to lock on Screensaver and reqire login after 10 minutes of inactivity (3) Supply ACCESS TIMES for Logins in Time Matters (4) Apply strong Login Password, and setup
    Posted to Time Matters (Forum) by Seth G. Rowland, Esq. on Fri, Apr 27 2012
  • Re: Web Forms crashing Time Matters 11

    You may want to check you TRUST CENTER on Internet Explorer. Also, try to set your default browser to FIREFOX or CHROME and see if there is a change.
    Posted to Time Matters (Forum) by Seth G. Rowland, Esq. on Fri, Apr 27 2012
  • Re: Setting up a Client Complaint Form

    User Defined Records (UDRs) are good in that you have up to 55 customizable fields. I presume you will have already created a contact record for each complainant. The question is what do you do if you have MORE than one complaint from a single client. If you only need to track a few fields (up to 8 fields), I would use the NOTE record and use a form
    Posted to Time Matters (Forum) by Seth G. Rowland, Esq. on Wed, Sep 22 2010
  • Re: Formattable Clipboard error

    I have had a similar problem when demonstrating Formattable Clipboards in a remote support session. The solution was to load MS Word or the target program first. Then I would start Time Matters. This issues had to do with what happens with Citrix or Remote Desktop intervenes in the clipboard call. It may work for your situation.
    Posted to Time Matters (Forum) by Seth G. Rowland, Esq. on Mon, Sep 14 2009
  • Re: multiple addresses for contacts

    We, along with several other CIC's create a special contact record. Area-2, Area-4, and Area-6 are dedicated to 3 alternate addresses for where to reach the contact. They are respectively labeled, PRIMARY ADDRESS, SECONDARY ADDRESS, and TERTIARY ADDRESS. And the 9th field in each area is a "TYPE" of address field, that include, home, business
    Posted to Time Matters (Forum) by Seth G. Rowland, Esq. on Fri, Jun 19 2009
  • Re: Problem assembling Hotdocs template from TM

    I am not sure this is a "known bug". I have been setting up HotDocs and Time Matters integration since Time Matters version 4. I would check your HotDocs Template Extensions, particularly the option you choose for Answer File Options. These are the setting I use if you are linking HotDocs to MATTERS. (1) Choose "Generate Answer File"
    Posted to Time Matters (Forum) by Seth G. Rowland, Esq. on Fri, Jun 19 2009
  • Re: Upgrade from WP 9 to 12 or x3

    There should be no conversion issues going from WordPerfect9 to either WordPerfect12 or WordPerfectX3 (aka WP13). In fact, the file format in WordPerfect is called "WordPerfect 6-X3" which indicates the actual file format will work in ALL versions between WordPerfect 6 all the way up to WordPerfectX3 without ANY file conversion. However, if
    Posted to HotDocs (Forum) by Seth G. Rowland, Esq. on Thu, Jun 18 2009
  • Re: Data Lost

    Answer files can get CORRUPTED if two people try to access it at the same time. That said, if the answer file is in .ANX format, you can open it in Notepad.exe and make corrective edits. If the file is in .ANS format, you need to open the answer file and do a SaveAs.ANX before you do the edit. Seth
    Posted to HotDocs (Forum) by Seth G. Rowland, Esq. on Sat, Jun 13 2009
  • Re: TM9 and HD2008 zip code variable drops the leading zero

    When you do mapping to Time Matters or link with template extensions, it is highly recommended that you create a dialog or dialogs to hold the mapped data and review it. There are a number of circumstances where the resulting data may not be what you expect, zip codes with a leading zero (0) are one of those circumstances, but by no means the only Gotcha
    Posted to HotDocs (Forum) by Seth G. Rowland, Esq. on Thu, May 7 2009
  • Re: using Time Matters remotely

    I felt in a time-warp, when you said you were running Windows Server 3003 !!! That said, one option to consider is setting up Windows Virtual Server. (1) Install Windows Server 2008 (2) Create a virtual server to run Exchange Server (3) Create a virtual server to run SQL Server (4) Create a virtual server to serve for Terminal Services. If you are dealing
    Posted to Time Matters (Forum) by Seth G. Rowland, Esq. on Thu, May 7 2009
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