-
There are a number of options, none of them completely satisfactory, but each level enhances security: (1) Windows password needs to be robust, and change every 90 days (2) Desktops need to lock on Screensaver and reqire login after 10 minutes of inactivity (3) Supply ACCESS TIMES for Logins in Time Matters (4) Apply strong Login Password, and setup
-
You may want to check you TRUST CENTER on Internet Explorer. Also, try to set your default browser to FIREFOX or CHROME and see if there is a change.
-
User Defined Records (UDRs) are good in that you have up to 55 customizable fields. I presume you will have already created a contact record for each complainant. The question is what do you do if you have MORE than one complaint from a single client. If you only need to track a few fields (up to 8 fields), I would use the NOTE record and use a form
-
I have had a similar problem when demonstrating Formattable Clipboards in a remote support session. The solution was to load MS Word or the target program first. Then I would start Time Matters. This issues had to do with what happens with Citrix or Remote Desktop intervenes in the clipboard call. It may work for your situation.
-
We, along with several other CIC's create a special contact record. Area-2, Area-4, and Area-6 are dedicated to 3 alternate addresses for where to reach the contact. They are respectively labeled, PRIMARY ADDRESS, SECONDARY ADDRESS, and TERTIARY ADDRESS. And the 9th field in each area is a "TYPE" of address field, that include, home, business
-
I am not sure this is a "known bug". I have been setting up HotDocs and Time Matters integration since Time Matters version 4. I would check your HotDocs Template Extensions, particularly the option you choose for Answer File Options. These are the setting I use if you are linking HotDocs to MATTERS. (1) Choose "Generate Answer File"
-
There should be no conversion issues going from WordPerfect9 to either WordPerfect12 or WordPerfectX3 (aka WP13). In fact, the file format in WordPerfect is called "WordPerfect 6-X3" which indicates the actual file format will work in ALL versions between WordPerfect 6 all the way up to WordPerfectX3 without ANY file conversion. However, if
-
Answer files can get CORRUPTED if two people try to access it at the same time. That said, if the answer file is in .ANX format, you can open it in Notepad.exe and make corrective edits. If the file is in .ANS format, you need to open the answer file and do a SaveAs.ANX before you do the edit. Seth
-
When you do mapping to Time Matters or link with template extensions, it is highly recommended that you create a dialog or dialogs to hold the mapped data and review it. There are a number of circumstances where the resulting data may not be what you expect, zip codes with a leading zero (0) are one of those circumstances, but by no means the only Gotcha
-
I felt in a time-warp, when you said you were running Windows Server 3003 !!! That said, one option to consider is setting up Windows Virtual Server. (1) Install Windows Server 2008 (2) Create a virtual server to run Exchange Server (3) Create a virtual server to run SQL Server (4) Create a virtual server to serve for Terminal Services. If you are dealing