Our Customer Support department extends services beyond educational services, online help facilities and technical support to ongoing user (customers and law firms) application support. From troubleshooting to answering how-to questions, a Customer Support representative can help users resolve any difficulties they may encounter while using our solutions. Our CounselLink Customer Support Team is available 24/7 for global support of customer and law firm user inquiries. Inquiries may be made toll-free at 800-600-2282 (919-378-2713 for outside of US) or submitted by e-mail at firstname.lastname@example.org
. Inquiries submitted by email will generally be responded to within 24 hours.