To support a seamless transition and successful user adoption, LexisNexis® offers a comprehensive training program. Training is delivered by a certified LexisNexis® CounselLink® Trainer and coordinated by the Training Manager. The LexisNexis Trainer and Training Manager will work with your organization to create a training plan that meets the needs of your users. CounselLink courses can be provided via web-based training at LexisNexis® University, which is available online, 24 hours a day / 7 days a week, for users who would like either a refresher in specific features or an overview of the entire application. We can also arrange custom training onsite at your location.
CounselLink web-based training is delivered by a live instructor. These are a sample of available training topics:
- Creating, Assigning and Tracking Matters
- Invoices & Invoice Review
- Budgeting & Staffing List
- CounselLink Administrative Users
- Allocation in CounselLink
- FactMine Standard License Training
- FactMine Advanced License Training
Training delivery options include:
- CounselLink Instructor-Led Web Training
Learners will receive 60- to 90-minute training sessions on specific CounselLink modules with a live instructor. The modules are specific to the role and need of the learner, maximizing time spent in class. The benefit of web-based training is the elimination of travel expenses.
- Onsite Classroom Training
Training in a classroom setting at your location gives your learners the opportunity to exchange ideas with other users and learn alongside their peers. Participants are also removed from the day-to-day distractions of the work environment to focus on increasing their knowledge and proficiency with the software.
- CounselLink Online Self-paced Training
Self-paced training is offered via LexisNexis® University, our online University for CounselLink training. This option gives users numerous online tutorials and courses that enable our customers to optimize their use of the CounselLink solution.
- Outside Counsel
Law firm training is provided via LexisNexis University 24/7 via our on-demand recorded training to all law firms who are using the CounselLink application. Law firms can also attend periodic live training sessions with a certified CounselLink trainer.
Additional Training Opportunities
- Annual Customer Conference
Each year, LexisNexis CounselLink sponsors a two-day Customer Conference designed to share best practices, gain insight into industry trends, build their product expertise and network with peers. The conference is held in a different U.S. city every year in order to meet the needs of our customer base. Locations have included San Francisco, Chicago, New York, San Diego and New Mexico.
Periodic webinars focus on a number of different, thought-provoking themes and are available on-demand at your convenience after the live presentation.