InterAction® IQ

InterAction® IQ

Automatically analyze e-mail correspondence of associates and partners to uncover the existence and strength of previously unknown contacts and relationships. Use the most sophisticated CRM solution set to better understand relationships and make the most of them.

  • Build a robust profile of your relationships faster
  • Increase your business development activity
  • Retain contacts when an employee leaves your firm
  • Improve relationships with your most important customers
  • Enhance communication with prospects and clients

  • Identification of New Contacts
    Uncover previously unrecognized contacts and automatically add them to the contact database to enhance your new business development efforts and improve client satisfaction.
  • Identification of New Relationships
    Discover new relationships with key contacts and automatically add them to the CRM database to enhance the who-knows-whom capabilities of CRM extending its reach.
  • Strength Indicator
    Quantify and measure the significance of a relationship between two parties to help manage them more effectively. Objectively measure relationship strength based on frequency of contact to improve marketing, business development, and ongoing relationship management.
  • Enabled Personalized Introductions
    Request an introduction to a contact via e-mail to the person who owns the relationship, while protecting his or her privacy. Each relationship in InterAction IQ is displayed as “known” or “anonymous,” so the person can decide whether to respond to your request while protecting his or her identity.
  • Get a robust profile of your relationships faster
    Mine correspondence between individuals automatically. Evaluate the frequency of activity and e-mails, including CCs, to quickly assess the best professionals to approach a new client or suggest additional services. Gain a 360º view of all your relationships.
  • Increase your business development activity
    Collect more information about your contacts from InterAction IQ than from any other competitive solution. Pursue prospects more effectively.
  • Retain contacts when someone leaves your firm
    Protect your relationships—your firm’s most valuable asset—by understanding which ones need to be supported when a key member of your team is gone.
  • Improve relationships with your most important customers
    Secure your partnerships with your best customers by knowing exactly who is dealing with them and on what frequency. Understand who has the strongest relationship with a given client as well as the status of that relationship.
  • Enhance communication with both prospects and existing clients
    Leverage the powerful combination of a traditional CRM with the depth of Enterprise Relationship Management available with InterAction.
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