General Help for the LexisNexis® Research Services
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The LexisNexis® research services display a global navigation bar at the top left of every page with links to general features such as Preferences, Feedback, Sign Out, and Help.

For more information about these and other features, click a link below.



Changing the Start Page

On a Search or Browse page, you may specify which search form should be displayed when you first sign on to the LexisNexis research services. For example, if your research consists primarily of searches, you may want to have the search form displayed as your "start page."

There are two ways to designate a form as your start page:

  • Display a Search form, then click the Make this My Start Page link in the upper right of the form, or
  • Click Preferences in the top navigation bar and choose a Search form from the "My Start Page" drop-down list.


Changing Preferences

You can set a variety of LexisNexis research system options by clicking the Preferences link on the top navigation bar, and then selecting either the General Settings or the "Search and Results Settings" tab. Some of the options you can set on the General Settings tab include:

  • Your default start page
  • Language and time zones settings
  • Default country code

Some of the options you can set on the "Search and Results Settings" tab include:

  • Default view format for your search results
  • The number of documents displayed at one time in your search results

For detailed information on the options and how to change them, click the Help link on the Preferences form.

Note: If you are an IP-authenticated user (you are automatically signed in without using an ID or password) you will need to register an ID first.


Registering an ID and Password (IP-authenticated Users Only)

To use personalising features such as Preferences and Saved Searches, you must first register an ID and password. In the top navigation bar, click the Customise/Register ID link. Enter the information and click Submit. If the registration option has not been activated for your account, you will not see this option appear.

Note: Remember that your ID must be a valid email address. This email address is also used for the "Forgot Your Password?" feature, to send you an email reminder with access to your password.

Signing Out of the LexisNexis® Research Services

  • Click Sign Out on the top navigation bar. You'll be disconnected from the LexisNexis research services and the Sign-In screen will be displayed. You can then sign back in if you wish, go to a different web location, or leave the Sign-In screen displayed for the next user.


Using Help

Two types of help are available to assist you in using this product: general help and form tips.

General Help

You can access general help for each page by clicking Help on the LexisNexis research system's top navigation bar. Inside the help:

  • Navigate using the table of contents and index, located on the left side of the help window, to find other areas of interest.

  • Click the Back link in the bottom pane to return to a previous section.

  • Click the Print Help link to print the Help contents you are currently viewing.

Form Tips

Detailed help is available for every form (such as Search, Preferences, and so forth). You can access form help by clicking the Help link in the upper right corner of any form.


My ID

Click the My ID link at the bottom of any page to view your user ID. If you need to contact Customer Support, this ID will allow them to resolve your issue more efficiently.

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