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Research Tips

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InfoPro Home > Training & Tutorials > Research Tips

Get Online Assistance For Your Print, CD, and Internet Titles
(May 21, 2004)

Missing an invoice? Print one here. Want to view last month's statement? You can. Need to view your subscription information? No problem. Do all this and more from your computer, anytime, at your convenience using the LexisNexis® Print & CD Service Center -- online at https://web.nexis.com/printcdsc/.

The Print & CD Service Center provides print, CD and internet assistance for your Matthew Bender®, Michieā"¢ and Shepard's® titles.  Here are some of the things you can take care of from the site:

  • Print an invoice with a click
  • Make a payment
  • Allocate credit to open invoices
  • Request a refund
  • Change your address
  • View statements
  • Review unbilled activity
  • Find a payment address
  • Make a claim
  • Request missing pages
  • View current subscription information
  • Renew service subscriptions
  • Track your orders
  • Review subscription notices
  • Review order status
  • Send us your feedback

A special FAQ page covers specific details on how to most effectively use the Print & CD Service Center.  It answers questions about:  

  • Technical issues, such as security and browser requirements
  • Technical Support phone number and email address
  • Help using the web site
  • Tips on printing statements and invoices

  • Common billing inquiries

  • Order status, tracking shipments, reviewing subscription notices and more
  • Subscriptions and their associated details, renewal contracts and more

If you still have questions, a Customer Service representative would be glad to assist you. Please call 800-833-9844 between the hours of 8:00 a.m. and 8:00 p.m., Eastern Time, Monday - Friday. 


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