InterAction Events

With a solution devoted to building and maintaining relationships, it makes good sense to create lots of opportunities for people to connect, interact and exchange information. Some of the latest activities for you to link up with both the InterAction team and your peers around the world are reflected on this page. Check back often to stay up-to-date, the programs and schedules change regularly.

Industry Events

If there’s a major industry conference or forum on your schedule, chances are good that InterAction also will be there with a presentation slot in the breakout sessions, or meeting with customers on the exhibit floor. Key events currently on the calendar include:


Throughout the year, InterAction conducts educational webinars – featuring subject matter experts, users and solution partners – that cover two content areas: tactical details on product features, new releases, and best practice tips; and strategic information addressing industry issues and law firm concerns about business development and client relationships. Once the live session is held, an on-demand recorded version is posted to accommodate the schedule and time zone differences of users.

OnDemand Webinars

  • November 2015: Let's Get Growing: Helping Lawyers be More Proactive about BD
  • October 2015: Law Firms in Business Development Transition: The Quest for Growth
  • July 2015: Revenue Generating Relationships: Data Analytics for Profitable Business Development
  • June 2015: Meet Your Client Advisor
  • February 2015: How Technology Can Support Your BD Program
  • January 2015: Optimizing Your Business Development Process
  • December 2014: Unlocking the Power of Your Alumni Network
  • November 2014: Changing Your Strategic Focus from Marketing to BD: A Framework for Change
  • February 2014: Using InterAction and Mobility Effectively Within Your Organization
  • November 2013: Part 3 Connecting Your Firm to New Business 
  • November 2013: InterAction: Recently Released 6.2 Demo of Features
  • November 2013: Capturing Success Using Pipeline Tools: New Ways to Focus Professionals on Sales & CRM Adoption
  • October 2013: Part 2: Connecting Your Firm to...Online Relationships
  • October 2013: InterAction: Recently Released 6.2 Demo of Features
  • October 2013: Part 1: Connecting Your Firm to Linkedin
  • October 2013: InterAction Insights Dashboard a New Service Offering
  • September 2013: InterAction High Value Relationship Analysis
  • September 2013: InterAction Mobility: On-the-Go Productivity
  • September 2013: InterAction IQ: Understanding the Strength Behind Relationships
  • September 2013: InterAction for Microsoft Outlook: Keeping Track of Every Customer Touchpoint
  • September 2013: InterAction Solutions: Highlights You Missed at the 2013 ILTA Conference
  • September 2013: Building Business through LinkedIn: PeopleLinx - a new solution partner
  • August 2013: InterAction Mobility: On-the-Go Productivity
  • August 2013: InterAction IQ: Understanding the Strength Behind Relationships
  • August 2013: InterAction for Microsoft Outlook – Keeping Track of Every Customer Touchpoint
  • July 2013: ROI: The Return on Inputs—Getting Full Value from InterAction Reports (Advanced Applications)
  • July 2013: ROI: The Return on Inputs—Getting Full Value from InterAction Reports (Just the Basics)
  • July 2013: Leveraging Firm Experience as a New Business Catalyst
  • June 2013: InterAction Mobility 1.3-Reaching the Point of Contacts
  • March 2013: InterAction Mobility 1.2 Demo
  • March 2013: Putting CRM in the Spotlight
  • April 2013: Building a Better Response to the RFP Opportunity

    Check back often for updates.

    InterAction Training

    Formal training is a great way to learn more about InterAction and brush up on your skills. Through LexisNexis University, you’ve got access to several training options to match your needs: self-paced, OnDemand courses available anytime; instructor-led Virtual Training programs offered over the internet; and traditional classroom sessions conducted at the Cary, North Carolina headquarters and selected cities across the country.

    InterAction User Groups

    The InterAction team enjoys a very active user community, represented by user-led groups that have formed over the years in cities across the globe. Meeting formats and frequencies vary by group. To find out more about your local organization, contact the Group Leader via the email links noted below. For general questions about InterAction User Groups, contact Mandy Hays with an email,

    Wendy Hicks, King & Wood Mallesons
    Lauren Rutherford, Sparke Helmore

    Montreal (Quebec):
    Maryse Giroux, Stikeman Elliott LLP
    Toronto (Ontario):
    Shannon Gilleland, Stikeman Elliott LLP

    United Kingdom
    Penny Sargent, Chevron Consulting Limited

    United States
    Monica Starks, Alston & Bird, LLP
    Bay Area:
    Deborah Holt, DH Training & Technology Consulting
    Bay Area:
    John Veldkamp, Morrison & Foerster LLP
    Cindy Maglio, Goodwin Procter
    Bob Golon, Katten Muchin Rosenman LLP
    Kansas City:
    Angelia White, Ewing Marion Kauffman Foundation
    Jayme Sheehan, Faegre& Benson
    New York:
    Doug Ladendorf, Mayer Brown
    Merrie Priest, Duane Morris
    Southern California:
    Cindy Jahn, Sheppard Mullin Richter & Hampton LLP
    Cecelia Hayes, Bracewell & Giuliani LLP
    Washington, DC:
    Ger Thor, Hogan Lovells LLP



    Contact us

    For more information call: 800.419.5590

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    What Customers Are Saying

    “InterAction is the de-facto Enterprise CRM solution for professional services. The internal project team had experience working with the product in previous roles, and as such was well versed in the power of the solution. InterAction also proved to be the best fit for the unique challenges of our thriving organisation, especially as we hone our business to meet the needs of our clients."

    Andrew Dunn – Business Dev. Partner
    Begbies Traynor Group

    Upcoming Webinar:

    Learn how to leverage InterAction® for Microsoft Outlook® (IMO) to maximize BD success
    February 10
    11:30am-12:10pm ET
    Register NowWebinar: Learn how to leverage InterAction® for Microsoft Outlook® (IMO) to maximize BD success

    Law Firms in Transition: BD Survey Results Webinar

    Presented by Matt Thompson, Director, Client Success Team, LexisNexis
    View the RecordingLaw Firms in Transition: BD Survey Results Webinar

    Upcoming Events