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Benefits

Easily organize crucial relationship information

InterAction can help you gather disparate data such as client profiles, matters, notes and activities, and transform it into actionable relationship intelligence. This information can be accessed in your firm’s Personal Information Manager (PIM) Client including Microsoft® Outlook®, Lotus Notes® and Novell® GroupWise®.

Recognize and leverage your relevant experience

With InterAction customer software relationship management, you can get vital information, such as similar cases that individuals on your staff have worked on, at a glance. Instead of sending mass e-mails to coworkers, you will quickly identify the most knowledgeable external and internal contacts with experience in certain types of matters.

Maximize client communications

InterAction lets you build and segment marketing lists, and e-mail your clients and prospects to keep them updated on firm announcements and relevant seminars that reinforce your relationship networks.

Integrate your internal data with external corporate intelligence sources

With the Content Subscriptions for InterAction add-on modules you can combine your internal relationship intelligence with external information such as company litigation histories, financial transaction data, comprehensive company profiles and news, as well as business information about target companies.

Uncover cross-selling opportunities

Easily identify interconnections between people, companies and client matters that you can leverage to broaden your legal  network existing client relationships.

Access and share relationship information with others in your firm

With InterAction you can provide attorneys and legal marketing and business development professionals with a clear view of the firm’s relationship networks, clients and prospects when they need it.

• Benefits
• Features
• Brochures
• Case Studies
• White Papers
• Consulting