Many Juris® questions can be easily answered with a quick search through our online resources below. Whether you have a technical question or you’d like more information on a particular subject, just click on the appropriate link for fast answers. We encourage you to bookmark these sites for easier access later.
- The Juris Support Center makes it easy to find Juris product information. The Support Center contains system requirements, third-party product integrations, product alerts, product documentation, the Juris User Guide, software download files, technical support details, and links other helpful resources and sites.
- Juris® Online Help System provides latest information on how you can get the most out of your Juris software.
- Lexis® Online Marketplace provides registered Juris subscription holders with access to exclusive reports, billing formats and compliance tools to enhance your firm’s financial management capabilities.
- Print & CD Service Center provides registered Juris customers with access to information on their subscriptions, support levels, software modules purchased, invoices and more.
- LexisNexis Practice Management – Forms is the online place to go for checks, forms and other stock print items compatible with Juris software.
- Training – LexisNexis® University provides the in-depth professional training you and your employees need to get the full benefit of your Juris software.
- Feature Friday Webinars OnDemand — get best practices, discover new shortcuts, see the latest features, and get tips from the pros.
- Additional third-party Juris resources:
Juris offers four levels of technical support packages:
|Juris Service Packages||Basic||Silver||Gold||Platinum
|Live-Answer Technical Support
||1 hour of telephonic technical support per month.
||3 hours of telephonic technical support per month.
||Up to 5 hours of telephonic support per month. (Up to 5 hours may carry over to the following month for a maximum of 10 hours in any given month)
||No set limit for telephonic technical support
Should you have questions on the Juris Support Packages, please contact your sales representative at 800.552.0919.