Lawyers.com^SM Live Chat

Engage prospects on your Lawyers.com^SM profile with a professional, live online greeting 24 hours a day, seven days a week—even when you or your staff are unavailable.

Lawyers.com Live Chat improves the online experience potential clients have with your firm by providing an immediate personal interaction, anytime.

Lawyers.com Live Chat helps you:

Convert more visitors into quality leads
Follow up on opportunities more effectively
Inspire confidence and comfort with better customer service
Leverage specially trained chat representatives

• Convert more visitors into quality leads: Engage visitors who otherwise may have left your profile and capture them as leads.
• Follow up on opportunities more effectively: Be well positioned to respond to the best opportunities for new potential clients when you receive chat transcripts with pertinent details and contact information immediately following a session.
• Inspire confidence and comfort with better customer service: Impress visitors with the latest interactive website technology, delivering immediate engagement with your firm. Give prospective clients the confidence and comfort of knowing their information and questions are going to the right place.
• Leverage specially trained chat representatives: Deliver after-hours care to prospective clients by utilizing the expertise of trained operators specialized in chat for the legal profession.

Live Chat Pop-Up Window

Rapidly engage all profile visitors when a Live Chat pop-up window appears on your profile after a brief, customizable time delay.

Live Operators Experienced in Law Firm Chat

Ensure profile visitors receive a professional live greeting as trained chat representatives respond to general inquiries but never impart legal advice.

Real-Time Lead Capture Available 24/7/365

Gather pertinent details from prospective clients even when firm members or administrators are not available.

Viable Leads

Receive only those leads that have a prospective client’s email and/or phone number.

Chat Transcripts

Get fast access to leads and chat transcripts of conversations with potential clients automatically sent to your email.

Chat Icon

Prominently placed chat icon on your Lawyers.com profile and on Lawyers.com search results for easy access and rapid engagement.