USCIS Adds Saturday Telephone Hours

"Beginning Jan. 12, 2013, U.S. Citizenship and Immigration Services (USCIS) National Customer Service Center (NCSC) will expand its live, toll-free telephone assistance service to include Saturday hours. Customer service representatives at our NCSC will now take calls Monday through Friday from...

USCIS Message: Change to NCSC Call Routing Procedures

"USCIS is changing call routing procedures at the National Customer Service Center (NCSC) to provide faster and more efficient service. Beginning August 16, attorneys and BIA-accredited representatives who need assistance with their client’s case can quickly connect with an NCSC customer service...