At Taft Stettinius & Hollister LLP, technology leaders were managing much more than the usual amount of change. Within a few months, Taft would be merging with two other law firms. To support Taft's overall growth strategy, the firm was planning to migrate from its document management system (DMS) to Interwoven® Worksite for more scalablity.
"Our job was to make sure we could create a technical environment which would allow us to scale very easily," said Steven J. Smith, director, information systems. "That's the predominant reason for our upgrade to Interwoven. We needed to be able to share work product across any geographical boundaries. A lot of our time is spent mitigating traditional boundaries so we can serve clients."
An enterprise approach would also help the firm make the best use of internal resources. "For us to remain profitable and be competitive, we need to manage associate, partner and timekeeper resources better than anyone else," said Smith. "We have to have the ability to make sure our professional capacity gets utilized and client matters can be answered in an appropriate way."