Career management plans: a good step forward, but…

Focus groups of more than 900 law firm associates, conducted by Walker Clark members worldwide, have consistently identified the availability of career planning as one of the most important factors that cause good associates to stay at their firm. Associates typically express this in terms such as: ...

Are you at risk of losing a client? 10 diagnostic questions

As my colleagues and I interview the clients of law firms, we hear a consistent set of complaints about the service that they receive from law firms. Here is a short checklist to help law firms consider whether they have the basic management structures and systems in place to allow them to keep...

Lawyer with a video game addiction

I just received the monthly newsletter of the Pennsylvania Disciplinary Board. Not Fun and Games: Lawyer with Video Game Addiction Suspended This month's most interesting disciplinary decision is the case of Office of Disciplinary Counsel v. Matthew J. Eshelman . By order dated August 17...

The challenges of change in managing lawyer careers

Our firm is currently advising several law firms about improvements to their career management policies and procedures. In some legal markets this has become a very important strategic issue - not just one of internal human resources management. In order to make the improvements that are necessary...