In-house law departments and trust

When I published the results of our national survey of alternative fees, one of the most discouraging sections concerned the lack of trust between in-house law departments and the firms that serve them. Although the interviews were focused on alternative fees, the findings also have implications for...

What every lawyer needs to know about project management, Part 1 of 5

This five-part series is an expanded version of an article I published last week on AmericanLawyer.com entitled "Teaching Lawyers How to Manage: Can It Improve the Bottom Line?" When I interviewed AmLaw 100 chairmen, senior partners and C-level executives for a recent survey of alternative...

In-house lawyers admit some resistance to alternative fee arrangements, but blast law firms, perhaps unfairly

A survey of corporate lawyers conducted by Serengetti asked them to scale their own resistance to alternative fee arrangements (AFA) and their perception of law firm resistance to AFAs. On the scale given, a 1 means "no resistance"; a 3 presumably means moderate resistance; and a 5 a "great...