Getting serious about associate profitability

Associate profitability could be the most important management issue for many - maybe even most - law firms over the next three to five years. One of the central features of law firms that have managed to increase profits against declining fee revenues has been a serious inquiry into the profitability...

Risky business

The new year brings an upsurge in risky business. To hire a partner from another law firm is one of the riskiest decisions that lawyers and law firms make. As we begin the new year we are already observing an upsurge in lateral recruiting and hiring of law firm partners. This is the time when partners...

The 10% Solution

I was recently asked about the improvements that law firms can expect to achieve when they establish a serious quality assurance program. "Does all this quality stuff really produce results?" We need to be clear that quality assurance is not just a lot of slogans or exhortations to the...

Why take the risk?

This is a the second in a series of nine posts about successful - and profitable - innovation in law firms. As readers of this blog already have observed, Walker Clark, LLC, takes a strong risk-management approach to many aspects of law firm strategy and management. However, we also recognize that...

Prudent planning for innovation

This is the fifth in a series of nine postings about successful innovation in law firms. Today we look at the third secret of successful innovation. Write a conservative plan. Conservative - even skeptical - planning might seem to be antithetical to concepts of energetic innovation; but it is actually...

How to improve the management of legal teams (Part 2 of 4)

Legal teams come in so many shapes and sizes that it is impossible to come up with a short list of rules that apply to every case. But if you review all the ideas discussed in this series, you are sure to come up with a few action items that could help manage your legal team more efficiently. Part...

How to improve the management of legal teams (Part 3 of 4)

Rule # 4: Evaluate the competition "I don't believe in team motivation. I believe in getting a team prepared so it knows it will have the necessary confidence when it steps on a field and be prepared to play a good game." - Tom Landry Evaluating the competition is second nature...

How to improve the management of legal teams (Part 4 of 4)

Rule # 8: Motivate the players "Don't tell people how to do things, tell them what to do and let them surprise you with their results." George S. Patton Rule #1 in this series was to identify what drives your team: the inherent intellectual challenge of legal matters, the relationships...

Are you at risk of losing a client? 10 diagnostic questions

As my colleagues and I interview the clients of law firms, we hear a consistent set of complaints about the service that they receive from law firms. Here is a short checklist to help law firms consider whether they have the basic management structures and systems in place to allow them to keep...

Law Firm Staff: Overlooked Marketers

Most employees of law firms are in a great position to help in the firm's business development efforts - or help damage them. A lot of that depends on how they are treated, how much that love or hate their job, and are otherwise engaged in the business of the law firm. This is particularly...

What lawyers can learn from the high standards at Niman Ranch

Last night I attended a special event at Abacus , one of my favorite Dallas restaurants -- a Niman Ranch dinner hosted by chef Kent Rathbun and Niman Ranch farmer, Paul Willis. If you enjoy four and five-star restaurants, you will be familiar with Niman Ranch products and its mission of: "...

Clients Still Hire Lawyers Not Law Firms, So Get Off Your Duff!

Over the years I have met many a lawyer who wasn't into marketing or sales. The reason: the firm will do it. Well, the firm can't do it. Individual lawyers must, because clients continue to hire lawyers, not law firms. In a recent article entitled "How to Make It Rain By Marketing...

LexisNexis Introduces Due Diligence Dashboard

LexisNexis is pleased to provide you with yet another tool to manage your risks and provide exceptional client service : Due Diligence Dashboard! What is Due Diligence Dashboard (DDD) and what does it do? LexisNexis® Due Diligence Dashboard (DDD) empowers law firms to mitigate their financial...

LexisNexis Introduces Due Diligence Dashboard

LexisNexis is pleased to provide you with yet another tool to manage your risks and provide exceptional client service : Due Diligence Dashboard! What is Due Diligence Dashboard (DDD) and what does it do? LexisNexis® Due Diligence Dashboard (DDD) empowers law firms to mitigate their financial...

CounselLink Matter Management Software From LexisNexis Now Integrated With Microsoft Outlook

Outlook Integration Combined with More Robust Matter Management Features Helps Make LexisNexis CounselLink an Indispensible Tool for Corporate Legal Departments NEW YORK - LexisNexis ( www.lexisnexis.com) , a leading global provider of content-enabled workflow solutions, has announced the integration...