CaseMap Suite

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We are here to help.

Technical Support

Please contact us with any questions.

  • Phone: 1-800-833-3346 (9:00 a.m. - 7:00 p.m. ET) Monday through Friday.
    • CaseMap, TimeMap, TextMap - Option 3
    • Sanction - Option 3
  • Email: casemap.support@lexisnexis.com.

The CaseMap Answer Center

The CaseMap Answer Center and CaseMap Server Answer Center bring together helpful topics and useful information on CaseMap. And because these pages are Web-based, we update them regularly with the latest information.

The Litigation Services Help and Support Site

Additional resources can be found here for each product – bringing together the most up-to-date information, including helpful topics, user guides and release notes.

Complimentary Quick Start Sessions

We offer 60-minute complimentary phone/web sessions to teach you the basics of using the CaseMap Suite products. Each comprehensive overview is focused on a specific product and is intended to get you familiar enough to be productive with the tool. Sessions can be conducted one-on-one or in small groups with one of our expert product support agents and is usually hands-on with the software. Call 800.833.3346 to sign up or email casemap.support@lexisnexis.com for more information.

Sanction Fundamentals Training

Training orientation for new Sanction users is available at no additional charge. The Sanction support team conducts this session and can answer your questions. For more information, email casemap.support@lexisnexis.com.

Have a question about previous versions?

Please visit our Downloads page for more information.

Contact your Sales Rep