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Home > Products & Services > LexisNexis® Services in Microsoft® Office > Frequently Asked Questions

Frequently Asked Questions How do I launch the Research Task Pane (RTP)? You can launch the RTP either by selecting the "Search Button" from the tool bar within any of the Office programs, or by highlighting content within an Office document then right-clicking and selecting "Lookup." Alternatively, you may select Tools > Research from the top menu, or simply highlight a phrase to search, and then press Alt and left-mouse click. How do I begin my search for free case law within my Office program? First, highlight a keyword or phrase within your MS document. Click on the "Research" button in the toolbar, then right-click on the highlighted content and select "Look Up." The RTP will open. Then, using the drop-down menu of services, select "lexisONE® FCL." How do I search the LexisNexis™ Bookstore from my Office program? First, highlight a keyword or phrase within your MS document. Click on the "Research" button in the toolbar, then right-click on the highlighted content and select "Look Up." The RTP will open. Then, using the drop-down menu of services, select "LexisNexis Bookstore." How do I Shepardize® a case from my Office program? Click on "Shepardize". A browser window will open. The RTP will be carried over to the browser and displayed in the left side of the browser window. Does the RTP work with different browsers? Full RTP functionality and features are available with Microsoft® Internet Explorer. You may use the RTP in the MS Office products with other browsers, including Netscape, but there are limitations. When you select any of the results in the RTP, Netscape will launch but the RTP will not open in the browser window. Only the content of the link selected in the RTP will display. Do I need to reenter my user ID and Password each time I login to do a search? No. The RTP includes a "Remember Me" feature, which allows you to indicate whether you would like your user ID and password information to be saved. Making this selection enables you to avoid reentering your login information every time you conduct a search. Support >>   Microsoft and the Office logo are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.