(Last Updated 11/2/2012)
I. Personally Identifiable Information
Personally identifiable information ("PII") collected through our website and mobile application may include, for example, name, mailing address, e-mail address, telephone number, fax number, occupation, any responses you choose to provide to survey questions, information provided in connection with subscribing to a newsletter, any inquiries you may make through our website and mobile application, or other PII you provide to us through our website and mobile application. We do not share, sell, rent or trade PII with third parties for their promotional purposes, unless terms and conditions of your user agreement allow such use of information or you otherwise consented to such use.
In addition, we may collect information, including PII, in connection with attempts to log-in and use of our products and services through our website and mobile application. This may include, for example, collecting information pertaining to searches conducted or any other interactions that you may have with our systems while you are logged into one of our products or services.
Our mobile application, with your consent, also may collect information about your current location. Our mobile application also may collect your phone's unique device identifier.
III. Non-personally Identifiable Information
Our website and mobile application may also collect non-personally identifiable information. For example, as you browse our website or mobile application we may collect information about your visit. Via Web server logs, for example, we may monitor statistics such as: the number of people that visit our website or use the mobile application, which page(s) are visited, from which domain our visitors come (e.g., aol.com, hotmail.com, etc.), and which browsers people use to visit our website and mobile application (e.g., Safari, Microsoft Internet Explorer, etc.). We also may compile statistics that show the numbers and frequency of visitors to our website or mobile application and their individual pages. These aggregated statistics may be used internally to improve our website or mobile application and for product development and marketing purposes generally. These aggregated statistics may also be provided to advertisers and other third parties, but again, the statistics contain no personal information and cannot be used to gather such information.
Our website and mobile application may use outsourcing programs to assist us in analyzing this data to better tailor our website and mobile application. Similarly, the mobile application may collect non-PII such as the type of device you are using (e.g., iPhone 3, iPhone 4, iPad, iPad2) and the version of iOS that your device is using).
INFORMATION USE AND CONSUMER CHOICE
The information collected by our website and mobile application is used for responding to your inquiries and otherwise corresponding with you; for processing transactions you request; maintaining your account (if you have one); for account customer support functions; for other purposes permitted by your organization's agreement(s) (if any) for products and services; to maintain the security and integrity of our websites, applications, products and services; for the purpose of conducting market research or surveys on behalf of LexisNexis, and for the administration, review and/or the improvement of the content of our websites, applications, products and services.
We may use information about searches or submissions that users provide to us as part of our customer care functions to contact you in response to your comments or inquiries, as part of the maintenance of your account with us (if you have one), or in order to complete a transaction that you requested. In addition, we may also use this type of information to enhance our products and services or to communicate to you about products and services that may be of interest to you, but we will offer you an opportunity not to receive such communications. Similarly, if you sign up to receive newsletters or to be added to one of our mailing lists, you will be able to "unsubscribe" from these communications at any time.
We may enhance or merge your information collected on our website and mobile application with data from third parties for purposes of marketing products or services to you.
We may disclose information you provide to us to third parties in order to complete a transaction that you requested or as otherwise permitted by your organization's customer agreement(s) (if any).
We may also outsource some tasks, including the operation of certain website or mobile application functions that require access to information you supply online and information about your visits to our website or the mobile application. In such cases, however, we require that the companies acting on our behalf institute safeguards to protect your information.
Finally, please note that we may disclose personal information when required by law or in the good faith belief that such action is necessary in order to comply with the law or legal process or is pertinent to judicial or governmental investigations or proceedings.
ACCESS AND CORRECTION
As an information company, we know the importance of accurate data. Therefore, we strive to maintain the accuracy of the information collected through our website and mobile application. We will provide you (whether you are a consumer or a customer) with access to personally identifiable information you provide through our website or mobile application for as long as we maintain that information in a readily accessible format. We will also work with you to correct any information you submitted to us through our website or mobile application or any inaccuracies in your customer accounts.
If you wish to access information that you have submitted through our website or mobile application to request the correction of any inaccurate information you have submitted through our website or mobile application, please use the mechanisms provided by our website or mobile application or send an e-mail to: Privacy.Information.Mgr@lexisnexis.com.
We have put in place administrative, technical and physical safeguards designed to protect the information that we collect from you through our website and mobile application. We also limit access to personally identifiable information to those employees who need access in order to carry out their job responsibilities.
Privacy, Security and Compliance Organization
PO Box 933
Dayton, Ohio 45401