Case Study

Case Study:
DEI Communities

DEI Communities

DEI Communities Saves Time, Improves Data and Reduces Bad Debt with LexisNexis® Screening Solutions

We’re definitely a stronger company today because we’re getting better information, which helps us make better decisions. The quantity and quality of information we can get from LexisNexis® Resident Screening really does help us run better properties.

-Stacy Norgard, Regional Manager
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Summary

DEI Communities, based in Omaha, Nebraska, manages apartment communities throughout the central United States. With a healthy portfolio of more than 9,400 units, the company places a high priority on pre-lease applicant screening, which includes a basic criminal background check, eviction check and credit check on all applicants. A few years ago, however, it learned that not all screening providers are created equal, which is when the company promptly switched to LexisNexis® Resident Screening.

Products Used

Resident Screening
Identity qualified applicants and protect properties from problem renters

Challenge

  • The company was unsatisfied with the results it was receiving from its previous screening provider and sought more in-depth information.
  • The company wanted to decrease its bad debt with a stronger screening process.
  • To keep pace with company growth, it wanted increased guidance for leasing decisions.
  • Operations needed to be streamlined with a stronger screening technology platform that supported integration between multiple software systems.

Solution

  • Switch to LexisNexis® Resident Screening, which offers greater access to more comprehensive data, a flexible, rules-based “decision” model and a product suite to support the full leasing lifecycle.
  • Integrate LexisNexis software with the company’s Yardi property management software for overall better efficiencies

Results

  • Saved up to 10 minutes per application with improved data-entry process due to system integration.
  • Cut costs by eliminating unnecessary secondary software and redundant processes.
  • Accessed more in-depth and comprehensive criminal data with LexisNexis® National Criminal File.
  • Received most criminal search results in less than five minutes, and near immediate credit checks.
  • Reduced bad debt to below one percent on average to positively impact the bottom line.

Next Steps

To learn more about LexisNexis® Resident Screening or to receive pricing information, please call us at 800.590.8535 or fill out our simple online form.