Case Study

Case Study:
Gemini Motor Transport

Gemini Motor Transport

Gemini Motor Transport Discovers Better Pricing, Customer Service and Control with LexisNexis® Background Screening and Drug Testing

With LexisNexis, there's no worrying about chain of custody forms. I get all of my results online, and it’s so much easier.

- Kristin Sneed, Transportation Administrative Assistant
Download Full Case Study

Summary

Gemini Motor Transport is the fuel transportation division of Love’s Travel Stops & Country Stores, an Oklahoma-based chain of convenience stores with over 200 locations in more than 30 states. Love’s current growth rate is approximately 15 stores per year, and Love’s is currently ranked No. 15 on Forbes Magazine’s annual listing of America’s largest privately held companies.

Products Used

Drug and Alcohol Screening
InstantID®
Authenticate identity, spot fraud and flag ID discrepancies

Challenge

  • Business was growing rapidly, but the company’s current employment screening provider couldn’t keep pace.
  • Drug testing program was disjointed, slow and offered little to no accessibility or visibility.
  • Current vendor’s customer service was passive, slow to respond and rarely resolved issues.
  • Screening costs were consistently high, despite steady increases in screening volume.

Solution

  • Switch to LexisNexis® Screening Solutions for all pre-employment background checks and drug screening.
  • Receive drug test results via the Internet, eliminating the need for manual follow-up.
  • Obtain a dedicated customer service manager for swift resolution and a single point of contact.

Results

  • Receive employment screening results in 2-3 days, versus up to 2-3 weeks.
  • Save 15 hours per week with fast, efficient online delivery of drug test results.
  • Experience immediate response from customer service, with full issue resolution in hours.
  • Lower screening costs based on higher screening volume and program scope.
  • Reduced overall costs by approximately 20 percent.

Next Steps

To learn more about our Background Screening and Drug Testing solutions or to receive pricing information, please call us at 866.476.2606 or fill out our simple online form.