Customer Success

Customer Success

Read what some of our satisfied customers have to say about LexisNexis® Risk Solutions. You can view the full list of customer testimonials or search by industry or capability.

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  • American Coradius International LLC

    "It is estimated that including this product in our workflow has saved our organization upwards of $50,000 in just six months. …Without hesitation, I would strongly recommend all agencies regardless of size to invest in this product as soon as possible."

    -Robert Duggan, Chief Operating Officer

  • Anderson Seafoods

    "With the first transaction using LexisNexis® Retail Fraud Manager, our problems with managing chargebacks were over. We instantly got hours back to focus on growing our business. It's a real competitive advantage."

    -Alberto Andrade, Chief Financial Officer, Vice President of Business Development

  • Case Study

  • Breaking New Ground with a Next-Generation Segmentation Solution

    "We needed a reliable data set that would give us physician-and organization-level insight that we were lacking from our traditional targeting and segmenting methods. LexisNexis® could provide accurate physician-and organization-level information and deliver it in a format that met our needs."

  • Case Study

  • Charles Stewart Mott Foundation

    "The Bridger [Insight®] list-checking service has, probably, 20 more lists that we don’t check against, such as an Interpol list and FBI most-wanted list… Until we learned about this service, it was difficult to make sure we were checking thoroughly."

    -George Trone, Grant Database Manager

  • Charles Stewart Mott Foundation

    "When we were doing the checking ourselves, at any one time, we’d have 5,000 different organization or individual names to cross-check. It would take extra time, and therefore slow down the payment process. When we started to use the third-party software, it became a much faster process."

    -Mary Gailbreath, Manager of Grants Administration

  • Consortium Health Plans: A Complete Network Database For Network Compare®

  • Case Study

  • Education Assistance Services Enhances Collections Productivity with LexisNexis® Accurint® for Collections

    "LexisNexis Accurint for Collections improved our productivity by a minimum of 40 percent. As a result, wecan compete more effectively while better managing our total operational costs."

    -Don Taylor, President

  • Erie Insurance Improves Its Detection Process and Stays True to Its Values with LexisNexis® FraudFocus Enhanced

    FraudFocus Enhanced not only provides alerts to possible fraud, but it also helps adjusters at Erie Insurance "understand what the depth of investigation should be." It also facilitates efficient workflow and optimizes resources by allowing sound prioritization to be made so adjusters can know they are "looking at the right claims."

  • Case Study

  • Fifth Third Bank

    "Accurint® is a valuable tool for any financial crimes investigator. It serves as a reliable means to identify and locate suspects, witnesses, associates and assets. Accurint's vehicle database was instrumental in the solution of a recent dealer floor plan, commercial loan fraud investigation. Registration and title chain records, pulled from Accurint, were accurate and timely."

    -Tim Spurlock, Special Investigator

  • First Collection Services, Inc.

    "SureContact® is an incredible leap forward for skip tracing, the amount of phone numbers is amazing."

  • Florida Department of Children and Families

    "We are extremely pleased with the savings we've already realized in the short time our program has been implemented," Office of Public Benefits Director Andrew McClenahan said. "We look forward to continuing to protect the identity of our clients and stopping fraud at the front door, making sure only those who truly need help receive it."

    - Andrew McClenahan, Director, Office of Public Benefits

  • Florida Department of Law Enforcement Enhances Real-Time Crime Solving with LexisNexis® Advanced Investigative Solution

    Law enforcement officials were able to match a description with a suspect in less than 10 minutes using technology developed with the LexisNexis® Advanced Investigative Solution platform.

  • Case Study

  • Indiana Department of Revenue

    "This program very efficiently and pretty quickly, without slowing down the refund process, allows us to identify those culprits," Alley said. "It's increased our efficiency and enabled us to pursue other forms of tax fraud."

    So far, Indiana has identified more than 750 fraudulent returns worth $1.4 million.

    - Mike Alley, Former Indiana Revenue Commissioner

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  • Infinity Insurance Companies

    "Working for a large personal auto insurance carrier, I never thought we’d have a true OFAC match. Never say never! We just got our first-ever confirmed hit and quickly blocked the policy, saving us from a potential nightmare of litigation, financial fines, bad publicity and many sleepless nights."

    -Barbara Cable, Senior Regulatory/Compliance Analyst

  • Jacksonville Sheriff’s Office

    "I've found Accurint® for Law Enforcement to be very helpful. In the Offender Tracking Unit, there are times when offenders go off the radar and we can't locate them, so I'll use Accurint for Law Enforcement to find clues such as a relative, a phone number or an alternate address."

    -Tuwana Lee, Detective

  • Leading Specialty Merchandise Retailer

    "LexisNexis® Business Assurance Report is an absolutely critical part of our business. These reports allow us to complete acquisitions and we are aware of any potential liabilities."

    -Acquisitions Manager

  • LexisNexis® Accurint® for Law Enforcement: Real Crimes. Real Results.

    From raiding illegal drug labs and solving homicide cases to catching unregistered sex offenders, LexisNexis® Accurint® for Law Enforcement helps more than 4,000 federal, state and local law enforcement agencies across the country quickly drill down on critical data to solve cases faster.

  • Case Study

  • Louisiana Department of Revenue

    Since signing up for the LexisNexis service ahead of the 2012 tax season, Louisiana has avoided $5 million to $7 million in tax losses a year, according to Jarrod Coniglio, chief of staff for the state's Department of Revenue. "It was basically a no-brainer to get it," he says.

    - Jarrod Coniglio, Chief of Staff for the State's Department of Revenue

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  • Lovelace Health Plan

    “I can’t speak highly enough about the turnaround time” with Virtual SIU. “They always get right on top of it for us."" “Intelligent Investigator is user-friendly and especially great if you don’t have a data background,” Peoples said. “It gives you all the information you need to get a full picture” rapidly and easily. In the world of fraud, he noted, “you have to work quickly. Any time we can identify questionable billing trends, it will help us in the long run.”

    - Paul Peoples, SIU Compliance Officer

  • Case Study

  • Market Data and Technology Increase Sales and Create a Competitive Edge for Home Medical Equipment Company

    "The claims data offered in the LexisNexis® database for DME products was shocking. We had been looking for a way to transform our company from reaching out blindly to focusing on referral sources that actually prescribe the products we sell. The LexisNexis® database was exactly what we needed"

    - Brent Brockway Vice President of Sales

  • Case Study

  • MarketView™ Adds Clarity and Focus to Expansion Plans of One of the Nation’s Largest Health Care Systems

  • Case Study

  • Medical Device and Products Manufacturer Builds on its 278-Percent ROI on MarketView™, Achieving Even Greater Growth and Unexpected Benefits

    "When you couple great data with great service, it’s easier to secure renewals and enables us to participate in product trials and beta programs... I’d say that we are well positioned for a significant competitive advantage and continued success in the market."

  • Case Study

  • Midpoint Resolution Group Raising the Profitability Bar with LexisNexis® Collections Solutions

    "In a head-to-head comparison we found that Accurint for Collections delivered a substantially higher right-party contact rate and enabled us to collect 40% more money than the competitive solution"

    -Alex Kowton, Managing Partner

  • Case Study

  • Monterey County Department of Child Support Services Improves Services to Families with Accurint® for Government

    "LexisNexis® Accurint for Collections improved our productivity by a minimum of 40 percent. As a result, we can compete more effectively while better managing our total operational costs."

    -Cassondra Simon, Lead Child Support Officer

  • Case Study

  • National Health Care Anti-Fraud Association (NHCAA)

    "I can't think of a better alliance between public and private sectors in combating health care fraud."

  • NetSpend

    "LexisNexis solutions have allowed us to achieve a completely positive ROI. …What we have been able to accomplish is to manage headcount, being able to gather or to find more accounts with the right information. …It allows you to feel good that you are able to control fraud at the same time."

  • New York Police Department Solving Cold Cases with LexisNexis® Accurint® LE Plus

    "Accurint® for Law Enforcement is an application that makes difficult and time consuming tasks easy and fast, and Accurint is also a lead generator."

    -Lt. Tom Joyce (ret.), Cold Case Squad, 48th Precinct

  • Case Study

  • Pan American Bank, FSB

    "Not only do we use [LexisNexis]/Bridger software for checking incoming and outgoing wires, we are able to run our entire account database against the SDN list quarterly. This has saved us time and money—[LexisNexis]/Bridger is a fantastic single solution OFAC compliance tool."

    -Sandra S. Kaul, Vice President

  • Premium Asset Recovery Corporation (PARC)

    "We have chosen LexisNexis® for skip-tracing through batch processing, and it's just been phenomenal."

  • Royal Philips Electronics fuels regulatory compliance and customer data accuracy with the Provider MasterFile™

  • Case Study

  • SAFE Federal Credit Union Achieves Anti-Fraud and Compliance Success

    "We derive so much value from LexisNexis Risk Management Solutions® that we believe it has already paid for itself. From stopping fraud to ensuring regulatory compliance and enhancing our ability to serve our members, our partnership with LexisNexis Risk Management Solutions has enhanced our business."

    -Doris Horton, Compliance/Loss Prevention Officer

  • Case Study

  • Sandia National Labs

    "Traditional supercomputing technology allows us to run complex physics applications and visualize detailed simulations. However, these systems are not ideal for the informatics challenge of sorting through petabytes of data to find correlations and generate hypotheses. Our tests show that the [HPCC] is a strong platform for helping us address these challenges."

    -Dr. Richard Murphy

  • Sheboygan County Sheriff's Department Makes the Case with (and for) LexisNexis® Accurint® for Law Enforcement

    "Using traditional resources, an investigation like this can take a minimum of three days. With Accurint giving us a starting point, we completed it in less than 24 hours, from the time the call came in to when the suspect was in custody. More importantly, the suspect was apprehended before more crimes could be committed."

    -James Risseeuw, Lieutenant

  • Case Study

  • Smith County, Texas Constable’s Office Tracks Down the Authors of Bad Checks in Texas with LexisNexis® Accurint® for Law Enforcement

    "Without Accurint®, it would have been very difficult, if not impossible, for us to contact [the authors of the bad checks]."

    -John Smith, Constable

  • Case Study

  • Third-Party Collections Agency

    "The LexisNexis scoring models are the leading indicators we use to prioritize work and improve targeting."

    Executive, Third-Party Collections Agency

  • Case Study

  • Triad Financial

    "Triad depends on InstantID® and has found it is fast, accurate and reliably meets our needs."

  • Unclaimed Property (UCP) Division, Louisiana Auditor’s Office

    "The [Arkansas Unclaimed Property] e-filing and identity verification gives citizens and claimants a way to interact and conduct business with the state at home on their computers in a way they have not been able to do before…"

    - Janet Harris, Arkansas Deputy Auditor

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  • Unnamed State Social Services Department

    "Based on the results that we have seen thus far in our state, the use of Accurint, in conjunction with engagement methods, resulted in child welfare and related professionals finding at least five times more connections than those found using only traditional methods."

    - State-level DPW "Family Finding" Curriculum Materials

  • Read More

  • Zucker, Goldberg & Ackerman, LLC

    "As an organization that performs collections, we look to our technology solution vendor as a partner invested in the success of our business. ...LexisNexis is always on the cutting edge of technology and you are always there to give my organization the head's up on new and existing products. Your knowledge of our needs here at Zucker, Goldberg & Ackerman, LLC is priceless to me."

    -Frances A. Bell, Business Analyst