Customer Success

Customer Success

Read what some of our satisfied customers have to say about LexisNexis® Risk Solutions. You can view the full list of customer testimonials or search by industry or capability.

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  • American Coradius International LLC

    "It is estimated that including this product in our workflow has saved our organization upwards of $50,000 in just six months. …Without hesitation, I would strongly recommend all agencies regardless of size to invest in this product as soon as possible."

    -Robert Duggan, Chief Operating Officer


  • Anderson Seafoods

    "With the first transaction using LexisNexis® Retail Fraud Manager, our problems with managing chargebacks were over. We instantly got hours back to focus on growing our business. It's a real competitive advantage."

    -Alberto Andrade, Chief Financial Officer, Vice President of Business Development

  • Case Study

  • Charles Stewart Mott Foundation

    "The Bridger [Insight™] list-checking service has, probably, 20 more lists that we don’t check against, such as an Interpol list and FBI most-wanted list… Until we learned about this service, it was difficult to make sure we were checking thoroughly."

    -George Trone, Grant Database Manager


  • Charles Stewart Mott Foundation

    "When we were doing the checking ourselves, at any one time, we’d have 5,000 different organization or individual names to cross-check. It would take extra time, and therefore slow down the payment process. When we started to use the third-party software, it became a much faster process."

    -Mary Gailbreath, Manager of Grants Administration


  • Education Assistance Services Enhances Collections Productivity with LexisNexis® Accurint® for Collections

    "LexisNexis Accurint for Collections improved our productivity by a minimum of 40 percent. As a result, wecan compete more effectively while better managing our total operational costs."

    -Don Taylor, President


  • Erie Insurance Improves Its Detection Process and Stays True to Its Values with LexisNexis® FraudFocus Enhanced

    FraudFocus Enhanced not only provides alerts to possible fraud, but it also helps adjusters at Erie Insurance "understand what the depth of investigation should be." It also facilitates efficient workflow and optimizes resources by allowing sound prioritization to be made so adjusters can know they are "looking at the right claims."

  • Case Study

  • Fifth Third Bank

    "Accurint® is a valuable tool for any financial crimes investigator. It serves as a reliable means to identify and locate suspects, witnesses, associates and assets. Accurint's vehicle database was instrumental in the solution of a recent dealer floor plan, commercial loan fraud investigation. Registration and title chain records, pulled from Accurint, were accurate and timely."

    -Tim Spurlock, Special Investigator


  • First Collection Services, Inc.

    "SureContact® is an incredible leap forward for skip tracing, the amount of phone numbers is amazing."


  • Florida Department of Children and Families

    "We are extremely pleased with the savings we've already realized in the short time our program has been implemented," Office of Public Benefits Director Andrew McClenahan said. "We look forward to continuing to protect the identity of our clients and stopping fraud at the front door, making sure only those who truly need help receive it."

    - Andrew McClenahan, Director, Office of Public Benefits


  • Florida Department of Law Enforcement Enhances Real-Time Crime Solving with LexisNexis® Advanced Investigative Solution

    Law enforcement officials were able to match a description with a suspect in less than 10 minutes using technology developed with the LexisNexis® Advanced Investigative Solution platform.

  • Case Study

  • Georgia Department of Revenue

    "Douglas MacGinnitie, Georgia's revenue commissioner, said Feb. 20 that his department partners with LexisNexis to run tax returns through a series of screens, comparing personal information on the returns against the LexisNexis databases. Historical addresses for the tax filer would be one example of the information that is accessed. Georgia's success with the program has caused other states to consider similar initiatives, he said.

    The partnership with LexisNexis was credited with stopping $23 million of fraudulent returns in its first year and $7.5 million in its second year. MacGinnitie said he views the lower number as a good sign that fraudulent tax filers are beginning to avoid Georgia."

    - Douglas MacGinnitie, Commissioner, Georgia Department of Revenue

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  • Indiana Department of Revenue

    "This program very efficiently and pretty quickly, without slowing down the refund process, allows us to identify those culprits," Alley said. "It's increased our efficiency and enabled us to pursue other forms of tax fraud."

    So far, Indiana has identified more than 750 fraudulent returns worth $1.4 million.

    - Mike Alley, Indiana Revenue Commissioner

  • Read More

  • Infinity Insurance Companies

    "Working for a large personal auto insurance carrier, I never thought we’d have a true OFAC match. Never say never! We just got our first-ever confirmed hit and quickly blocked the policy, saving us from a potential nightmare of litigation, financial fines, bad publicity and many sleepless nights."

    -Barbara Cable, Senior Regulatory/Compliance Analyst


  • Jacksonville Sheriff’s Office

    "I've found Accurint® for Law Enforcement to be very helpful. In the Offender Tracking Unit, there are times when offenders go off the radar and we can't locate them, so I'll use Accurint for Law Enforcement to find clues such as a relative, a phone number or an alternate address."

    -Tuwana Lee, Detective


  • Leading Specialty Merchandise Retailer

    "LexisNexis® Business Assurance Report is an absolutely critical part of our business. These reports allow us to complete acquisitions and we are aware of any potential liabilities."

    -Acquisitions Manager


  • LexisNexis® Accurint® for Law Enforcement: Real Crimes. Real Results.

    From raiding illegal drug labs and solving homicide cases to catching unregistered sex offenders, LexisNexis® Accurint® for Law Enforcement helps more than 4,000 federal, state and local law enforcement agencies across the country quickly drill down on critical data to solve cases faster.

  • Case Study

  • Louisiana Department of Revenue

    Since signing up for the LexisNexis service ahead of the 2012 tax season, Louisiana has avoided $5 million to $7 million in tax losses a year, according to Jarrod Coniglio, chief of staff for the state's Department of Revenue. "It was basically a no-brainer to get it," he says.

    - Jarrod Coniglio, Chief of Staff for the State's Department of Revenue

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  • Midpoint Resolution Group Raising the Profitability Bar with LexisNexis® Collections Solutions

    "In a head-to-head comparison we found that Accurint for Collections delivered a substantially higher right-party contact rate and enabled us to collect 40% more money than the competitive solution"

    -Alex Kowton, Managing Partner

  • Case Study

  • Monterey County Department of Child Support Services Improves Services to Families with Accurint® for Government

    "LexisNexis® Accurint for Collections improved our productivity by a minimum of 40 percent. As a result, we can compete more effectively while better managing our total operational costs."

    -Cassondra Simon, Lead Child Support Officer

  • Case Study

  • National Health Care Anti-Fraud Association (NHCAA)

    "I can't think of a better alliance between public and private sectors in combating health care fraud."


  • NetSpend

    "LexisNexis solutions have allowed us to achieve a completely positive ROI. …What we have been able to accomplish is to manage headcount, being able to gather or to find more accounts with the right information. …It allows you to feel good that you are able to control fraud at the same time."


  • New York Police Department Solving Cold Cases with LexisNexis® Accurint® LE Plus

    "Accurint® for Law Enforcement is an application that makes difficult and time consuming tasks easy and fast, and Accurint is also a lead generator."

    -Lt. Tom Joyce (ret.), Cold Case Squad, 48th Precinct

  • Case Study

  • Pan American Bank, FSB

    "Not only do we use [LexisNexis]/Bridger software for checking incoming and outgoing wires, we are able to run our entire account database against the SDN list quarterly. This has saved us time and money—[LexisNexis]/Bridger is a fantastic single solution OFAC compliance tool."

    -Sandra S. Kaul, Vice President


  • SAFE Federal Credit Union Achieves Anti-Fraud and Compliance Success

    "We derive so much value from LexisNexis Risk Management Solutions® that we believe it has already paid for itself. From stopping fraud to ensuring regulatory compliance and enhancing our ability to serve our members, our partnership with LexisNexis Risk Management Solutions has enhanced our business."

    -Doris Horton, Compliance/Loss Prevention Officer

  • Case Study

  • Sandia National Labs

    "Traditional supercomputing technology allows us to run complex physics applications and visualize detailed simulations. However, these systems are not ideal for the informatics challenge of sorting through petabytes of data to find correlations and generate hypotheses. Our tests show that the [HPCC] is a strong platform for helping us address these challenges."

    -Dr. Richard Murphy


  • Sheboygan County Sheriff's Department Makes the Case with (and for) LexisNexis® Accurint® for Law Enforcement

    "Using traditional resources, an investigation like this can take a minimum of three days. With Accurint giving us a starting point, we completed it in less than 24 hours, from the time the call came in to when the suspect was in custody. More importantly, the suspect was apprehended before more crimes could be committed."

    -James Risseeuw, Lieutenant

  • Case Study

  • Smith County, Texas Constable’s Office Tracks Down the Authors of Bad Checks in Texas with LexisNexis® Accurint® for Law Enforcement

    "Without Accurint®, it would have been very difficult, if not impossible, for us to contact [the authors of the bad checks]."

    -John Smith, Constable

  • Case Study

  • Third-Party Collections Agency

    "The LexisNexis scoring models are the leading indicators we use to prioritize work and improve targeting."

    Executive, Third-Party Collections Agency

  • Case Study

  • Triad Financial

    "Triad depends on InstantID® and has found it is fast, accurate and reliably meets our needs."


  • Unclaimed Property (UCP) Division, Louisiana Auditor’s Office

    "The [Arkansas Unclaimed Property] e-filing and identity verification gives citizens and claimants a way to interact and conduct business with the state at home on their computers in a way they have not been able to do before…"

    - Janet Harris, Arkansas Deputy Auditor

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  • Unnamed State Social Services Department

    "Based on the results that we have seen thus far in our state, the use of Accurint, in conjunction with engagement methods, resulted in child welfare and related professionals finding at least five times more connections than those found using only traditional methods."

    - State-level DPW "Family Finding" Curriculum Materials

  • Read More

  • Weber Olcese

    "Nearly 10 years of practical use and empirical testing has convinced me that LexisNexis® Risk Solutions is the premier information provider for the debt collection industry. The incredibly deep LexisNexis databases, highly sophisticated analytics and willingness to provide customized solutions are just some of the reasons they are an integral part of our business at Weber Olcese."

    -Tony Caram, Director of Business Strategy


  • Zucker, Goldberg & Ackerman, LLC

    "As an organization that performs collections, we look to our technology solution vendor as a partner invested in the success of our business. ...LexisNexis is always on the cutting edge of technology and you are always there to give my organization the head's up on new and existing products. Your knowledge of our needs here at Zucker, Goldberg & Ackerman, LLC is priceless to me."

    -Frances A. Bell, Business Analyst