Customer Success

Customer Success

Read what some of our satisfied customers have to say about LexisNexis® Risk Solutions. You can view the full list of customer testimonials or search by industry or capability.

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  • American Coradius International LLC

    "It is estimated that including this product in our workflow has saved our organization upwards of $50,000 in just six months. …Without hesitation, I would strongly recommend all agencies regardless of size to invest in this product as soon as possible."

    -Robert Duggan, Chief Operating Officer


  • BancorpSouth Insurance Services, Inc.

    "Using the Insurance Exchange, our staff doesn't need to run around pulling all the pieces together for a submission."

    -Markham McKnight President

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  • BB&T Insurance Services

    "The Insurance Exchange enables us to standardize the way we submit business, improve the quality of submissions and enhance customer service."

    -Wade Reece Chairman & CEO

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  • Catalyst Services Finds a New Screening Partner in LexisNexis®

    "I appreciated what LexisNexis had to offer and I really liked the price. We never know if we’re going to be hiring the person we’re doing the background screening on, so it’s important that we keep our costs down."

  • Case Study

  • Charles Stewart Mott Foundation

    "The Bridger [Insight™] list-checking service has, probably, 20 more lists that we don’t check against, such as an Interpol list and FBI most-wanted list… Until we learned about this service, it was difficult to make sure we were checking thoroughly."

    -George Trone, Grant Database Manager


  • Charles Stewart Mott Foundation

    "When we were doing the checking ourselves, at any one time, we’d have 5,000 different organization or individual names to cross-check. It would take extra time, and therefore slow down the payment process. When we started to use the third-party software, it became a much faster process."

    -Mary Gailbreath, Manager of Grants Administration


  • Church Volunteer Central Partners with LexisNexis Screening Solutions

    "LexisNexis helps us show due diligence. We can set up job codes or unique packages for each type of church worker or volunteer so we are consistent in our ordering— making the process easier for ministers who are not as familiar with the background screening process."

    -Bob D’Ambrosio, Consultant

  • Case Study

  • Cottonwood Capital

    "LexisNexis® Screening Solutions has been our industry partner in providing quality and consistent resident screening services since 2006. Their platform allows us the ability to have standard screening criteria that are applicable for all properties, but at the same time allow us the flexibility to make adjustments depending on the property, market and our objectives for that asset. Another important aspect in our decision to use LexisNexis Screening Solutions was their ability to integrate with Yardi, saving our teams time and money."

    -Debra Spohn, Senior Vice President


  • DEI Communities Saves Time, Improves Data and Reduces  Bad Debt with LexisNexis® Screening Solutions

    "We’re definitely a stronger company today because we’re getting better information, which helps us make better decisions. The quantity and quality of information we can get from LexisNexis Resident Screening really does help us run better properties."

    -Stacy Norgard, Regional manager

  • Case Study

  • Education Assistance Services Enhances Collections Productivity with LexisNexis® Accurint® for Collections

    "LexisNexis Accurint for Collections improved our productivity by a minimum of 40 percent. As a result, wecan compete more effectively while better managing our total operational costs."

    -Don Taylor, President


  • Fifth Third Bank

    "Accurint® is a valuable tool for any financial crimes investigator. It serves as a reliable means to identify and locate suspects, witnesses, associates and assets. Accurint's vehicle database was instrumental in the solution of a recent dealer floor plan, commercial loan fraud investigation. Registration and title chain records, pulled from Accurint, were accurate and timely."

    -Tim Spurlock, Special Investigator


  • First Collection Services, Inc.

    "SureContact® is an incredible leap forward for skip tracing, the amount of phone numbers is amazing."


  • Florida Department of Law Enforcement Enhances Real-Time Crime Solving with LexisNexis® Advanced Investigative Solution

    Law enforcement officials were able to match a description with a suspect in less than 10 minutes using technology developed with the LexisNexis® Advanced Investigative Solution platform.

  • Case Study

  • Gemini Motor Transport Discovers Better Pricing, Customer Service and Control with LexisNexis® Background Screening and Drug Testing

    "With LexisNexis®, there’s no worrying about chain of custody forms. I get all of my results online, and it’s so much easier."

    -Kristin Sneed, Transportation Administrative Assistant

  • Case Study

  • Genentech Relies on LexisNexis® Screening Solutions to Ensure a Safe, Secure Workplace

    "We loved LexisNexis® Screening Solutions from the get-go--especially the excellent turnaround time and exceptional customer support."

    -Sandra Smith, Corporate Security Project Coordinator

  • Case Study

  • Goodwill of Central Arizona

    "The LexisNexis® EEV (Employment Eligibility Verification) system has made our process smoother and faster than our previous I-9 process with the added connectivity to E-Verify. It allows our users to pre-populate data for the I-9 directly from  previously collected background screening information. This reduces data entry errors and allows the user to quickly complete the electronic I-9. With the LexisNexis EEV service, we have automated our process and met our compliance requirements."

    -Michelle Geiger, Human Resources Manager


  • Greystar Real Estate Partners

    "The LexisNexis® Screening Solutions and Yardi integration along with system upgrades have proven to be a program that is utilized not only for our screening needs, but also to optimize our daily processes. The integration saves our associates valuable time by eliminating duplicate entry, allowing Greystar to minimize errors, monitor criteria and effectively close the door on declined applicants moving into our properties."

    -Pat O'Shea, Software Trainer

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  • Industrial Training Safety Council (ISTC) Boosts Security at Refineries and Petrochemical Sites with LexisNexis® Screening Solutions

    "LexisNexis® has definitely met our expectations in terms of high-quality screening results--and they’ve provided so many additional benefits, as well. We’ve been extremely satisfied in our relationship with LexisNexis."

    -Russell Melancon, President and CEO

  • Case Study

  • Infinity Insurance Companies

    "Working for a large personal auto insurance carrier, I never thought we’d have a true OFAC match. Never say never! We just got our first-ever confirmed hit and quickly blocked the policy, saving us from a potential nightmare of litigation, financial fines, bad publicity and many sleepless nights."

    -Barbara Cable, Senior Regulatory/Compliance Analyst


  • Jacksonville Sheriff’s Office

    "I've found Accurint® for Law Enforcement to be very helpful. In the Offender Tracking Unit, there are times when offenders go off the radar and we can't locate them, so I'll use Accurint for Law Enforcement to find clues such as a relative, a phone number or an alternate address."

    -Tuwana Lee, Detective


  • JMG Realty Uses Comprehensive Screening Services to Help Reduce Risk at Its Properties

    "None of the information we received from the other screening services was as accurate as the information provided by LexisNexis for our industry. In fact, one of those we reviewed was a lot more expensive and it provided a lot less information"

    -Lisa Van Horn, Training Director

  • Case Study

  • Leading Specialty Merchandise Retailer

    "LexisNexis® Business Assurance Report is an absolutely critical part of our business. These reports allow us to complete acquisitions and we are aware of any potential liabilities."

    -Acquisitions Manager


  • Legacy Partners

    "OFAC searches and statements are extremely important to many of our clients and LexisNexis was able to provide a disclosure statement on each screening, so that we could better service our customers. We also take comfort in knowing that each applicant file is reviewed for accuracy prior to a screening result being issued; we no longer have to leave the second look in the hands of our management team as we had in the past."

    -Sarah Noe, Director of Marketing & Training


  • LexisNexis® Accurint® for Law Enforcement: Real Crimes. Real Results.

    From raiding illegal drug labs and solving homicide cases to catching unregistered sex offenders, LexisNexis® Accurint® for Law Enforcement helps more than 4,000 federal, state and local law enforcement agencies across the country quickly drill down on critical data to solve cases faster.

  • Case Study

  • Manheim

    "I continue to be impressed with the level of customer service provided by you and the folks at LienGuard®. I am a true believer that good customer service builds loyalty. From a loyal customer… THANK YOU!"

    -MaryLou Sutton, Director of Strategic Operations


  • McQueary Henry Bowles Troy

    "The thing with the Insurance Exchange that really excites us is the fact that we only have to enter the data one time, just the ultimate in simplicity."

    -Bill Henry CEO and Chairman

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  • Midpoint Resolution Group Raising the Profitability Bar with LexisNexis® Collections Solutions

    "In a head-to-head comparison we found that Accurint for Collections delivered a substantially higher right-party contact rate and enabled us to collect 40% more money than the competitive solution"

    -Alex Kowton, Managing Partner

  • Case Study

  • Monterey County Department of Child Support Services Improves Services to Families with Accurint® for Government

    "LexisNexis® Accurint for Collections improved our productivity by a minimum of 40 percent. As a result, we can compete more effectively while better managing our total operational costs."

    -Cassondra Simon, Lead Child Support Officer

  • Case Study

  • National Health Care Anti-Fraud Association (NHCAA)

    "I can't think of a better alliance between public and private sectors in combating health care fraud."


  • NetSpend

    "LexisNexis solutions have allowed us to achieve a completely positive ROI. …What we have been able to accomplish is to manage headcount, being able to gather or to find more accounts with the right information. …It allows you to feel good that you are able to control fraud at the same time."

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  • New York Police Department Solving Cold Cases with LexisNexis® Accurint® LE Plus

    "Accurint® for Law Enforcement is an application that makes difficult and time consuming tasks easy and fast, and Accurint is also a lead generator."

    -Lt. Tom Joyce (ret.), Cold Case Squad, 48th Precinct

  • Case Study

  • Pan American Bank, FSB

    "Not only do we use [LexisNexis]/Bridger software for checking incoming and outgoing wires, we are able to run our entire account database against the SDN list quarterly. This has saved us time and money—[LexisNexis]/Bridger is a fantastic single solution OFAC compliance tool."

    -Sandra S. Kaul, Vice President


  • PPG Industries Aligns with LexisNexis® for Excellent Customer Support

    "We were very impressed with the LexisNexis presentation— as well as the resources and service levels they were able to provide."

    -Peter Garber, Corporate HR Manager

  • Case Study

  • SAFE Federal Credit Union Achieves Anti-Fraud and Compliance Success

    "We derive so much value from LexisNexis Risk Management Solutions® that we believe it has already paid for itself. From stopping fraud to ensuring regulatory compliance and enhancing our ability to serve our members, our partnership with LexisNexis Risk Management Solutions has enhanced our business."

    -Doris Horton, Compliance/Loss Prevention Officer

  • Case Study

  • Safety Council of Southwest Louisiana

    "By working with LexisNexis® I know I am providing my members the best and most cost effective services. The overall reputation of LexisNexis and the outstanding service levels that I've received allow me to focus on other issues because I know that the background screening products are tested, reliable and, now, certified."

    -Bob McCorquodale, Chief Executive Officer


  • Sandia National Labs

    "Traditional supercomputing technology allows us to run complex physics applications and visualize detailed simulations. However, these systems are not ideal for the informatics challenge of sorting through petabytes of data to find correlations and generate hypotheses. Our tests show that the [HPCC] is a strong platform for helping us address these challenges."

    -Dr. Richard Murphy


  • Sheboygan County Sheriff's Department Makes the Case with (and for) LexisNexis® Accurint® for Law Enforcement

    "Using traditional resources, an investigation like this can take a minimum of three days. With Accurint giving us a starting point, we completed it in less than 24 hours, from the time the call came in to when the suspect was in custody. More importantly, the suspect was apprehended before more crimes could be committed."

    -James Risseeuw, Lieutenant

  • Case Study

  • Smith County, Texas Constable’s Office Tracks Down the Authors of Bad Checks in Texas with LexisNexis® Accurint® for Law Enforcement

    "Without Accurint®, it would have been very difficult, if not impossible, for us to contact [the authors of the bad checks]."

    -John Smith, Constable

  • Case Study

  • Tennessee Valley Training Center

    "It is wonderful to work with a partner like LexisNexis®, that has the foresight to see where the background screening requirements are headed and to provide products and customer service to meet both current and future standards. LexisNexis has been instrumental in guiding us to where we are today."

    -Jonny Bennett, Executive Director


  • Triad Financial

    "Triad depends on InstantID® and has found it is fast, accurate and reliably meets our needs."


  • Waterton Residential Stabilizes Occupancy, Reduces Bad Debt  With LexisNexis® Screening Solutions

    "Thanks to quality data from LexisNexis Resident Screening, we’ve been able to lower our bad debt, stabilize our occupancies across the portfolio, and improve our operating performance… The information we’re getting from LexisNexis is helping us spend less time collecting the data—and more time analyzing it"

    -Greg Lozinak, Executive vice president and chief operating officer

  • Case Study

  • Weber Olcese

    "Nearly 10 years of practical use and empirical testing has convinced me that LexisNexis® Risk Solutions is the premier information provider for the debt collection industry. The incredibly deep LexisNexis databases, highly sophisticated analytics and willingness to provide customized solutions are just some of the reasons they are an integral part of our business at Weber Olcese."

    -Tony Caram, Director of Business Strategy


  • Zions Bancorporation Standardizes Background Screening and Speeds Results with LexisNexis® Screening Solutions

    "We immediately witnessed tremendous time savings throughout the entire process.All our screening results were now in one central location, which was very convenient,and I liked knowing that I had complete access to LexisNexis® Screening Solutions contacts who were always willing to provide further details if I needed them."

    -Irene Bowen, HR Administrator

  • Case Study

  • Zucker, Goldberg & Ackerman, LLC

    "As an organization that performs collections, we look to our technology solution vendor as a partner invested in the success of our business. ...LexisNexis is always on the cutting edge of technology and you are always there to give my organization the head's up on new and existing products. Your knowledge of our needs here at Zucker, Goldberg & Ackerman, LLC is priceless to me."

    -Frances A. Bell, Business Analyst