Our annual True Cost of Fraud study provides a comprehensive assessment of the ways fraud effects U.S. merchants, consumers and financial institutions. We identify and quantify losses due to fraudulent retail transactions, explore the role fraud may play in emerging technologies, and provide guidelines and best practices for reducing fraud and entering new markets with confidence.
To begin with, the true cost of fraud has increased in 2012. Merchants now suffer $2.7 in costs for every $1.00 of fraud. That's up from $2.3 in 2011. Significant factors include customer attrition, the impact of mobile payment and higher losses by large eCommerce merchants.