LexisNexis® Risk & Information Analytics Group Announces Enhanced Accurint® for Collections Industry
Redesigned Solution Provides Greater Ease of Use, Enabling More Efficient Searches and Greater Profitability for First Financial Asset Management
New York, NY – LexisNexis® Risk & Information Analytics Group today announced the launch of a redesigned and enhanced version of its flagship product, Accurint® for Collections, a market leading online tool used by Collections businesses to efficiently and quickly locate and contact debtors to recover debt. The New Accurint for Collections web portal offers collections operations an enhanced interface with upgraded search capabilities and functionality designed to improve a collector's productivity.
In the face of a challenging business environment, collections agencies are seeking better tools to more efficiently contact and locate debtors. "Our objective is to help the collections agent be more productive in their debtor locate and contact efforts and the New Accurint for Collections accomplishes this for our customers," said Robert Fite, vice president of Receivables Management Solutions for the LexisNexis Risk & Information Analytics Group.
"Our collectors really like the look of the New Accurint for Collections. It is easier to use, which makes their jobs easier by allowing them to work their skip accounts more efficiently and more effectively," said Bob Burnside, director of Collections, First Financial Asset Management (FFAM), an accounts receivable management firm.
As part of the redesign process, LexisNexis Risk & Information Analytics Group conducted extensive usability testing and customer outreach to implement significant enhancements, improved functionality and ease of use on Accurint for Collections. The results of this research include:
- Streamlined navigation between searches
- Faster linking to additional relevant data sources for locating debtors
- Expanded online training and search tip functionality
- Ability to store and revisit recent searches
- Customizable tab creation for favorite searches types
Accurint for Collections is powered by proprietary linking technology designed to improve the collections process including tools to identify relatives and associates closest to the debtor, phone numbers unavailable in directory assistance, additional behind-the-scenes searches and phone feedback which allows the online users to directly input the relevance of telephone search results. Currently, LexisNexis Risk & Information Analytics Group serves over 10,000 companies and 110,000 individual active users with this tool.
LexisNexis® (www.lexisnexis.com) is a leading global provider of content-enabled workflow solutions designed specifically for professionals in the legal, risk management, corporate, government, law enforcement, accounting and academic markets. LexisNexis originally pioneered online information with its Lexis® and Nexis® services. A member of Reed Elsevier [NYSE: ENL; NYSE: RUK] (www.reedelsevier.com), LexisNexis serves customers in more than 100 countries with 18,000 employees worldwide.
About LexisNexis Risk & Information Analytics Group
LexisNexis® Risk & Information Analytics Group (lexisnexis.com/risk) is a natural extension of the core competencies and technologies proven in the LexisNexis online products from the past 30 years. The LexisNexis Risk & Information Analytics Group builds on the LexisNexis tradition as a trusted provider and custodian of quality information, and leverages new cutting-edge technology, unique data and advanced scoring analytics to create total solutions to address client needs. LexisNexis Risk & Information Analytics Group is specifically designed to serve the multi-billion dollar risk information industry, which is comprised of professionals and organizations such as law enforcement, government agencies, financial services firms, collection agencies, insurance and health care providers, hiring managers, and other professionals. Visit for more information.
LexisNexis Risk & Information Analytics Group