Mitchell International and LexisNexis® Announce Expanded Relationship
Two market leading companies expand collaboration to create state-of-the-art solutions to help insurers improve claims handling with efficiency and accuracy.
San Diego, CA and New York, NY – Mitchell International, Inc. and LexisNexis® today announced a definitive agreement to develop an expanded set of integrated product and service offerings to assist insurance carriers with more effectively managing property and casualty claims.
Building upon the foundation of their joint Medical Exposure Management collaboration, the organizations have begun development of their next set of combined offerings, which includes Mitchell’s Auto Physical damage data and workflow and solutions aimed at medical provider fraud and abuse. The extended relationship includes integration of Mitchell DecisionPoint®—the market’s leading 1st and 3rd party liability medical bill review and workflow software—with an expanded set of unique LexisNexis® claims data and predictive analytics capabilities. Integrated solutions under development include tools to more effectively and automatically identify collusion, methods to better identify disparities between accident damage and medical treatment and an approach which focuses on the early, accurate and consistent identification of potential fraud and abuse in 1st and 3rd party medical claims within the P&C and Workers’ Compensation markets.
The opportunity for greater efficiency through collaboration is especially critical in the area of injury-related claims. Since the beginning of 2008 through 2010 Mitchell data shows a 31 percent overall increase in medical costs and utilization, more than offsetting an overall decline in claim frequency during this same period. In certain “no fault” states like Florida the problem is particularly acute.
The two companies began working closely together in early 2010 to develop a solution to first address the issue of spiraling medical costs in Personal Passenger Auto. The resulting solution, LexisNexis Medical Exposure Management powered by Mitchell, addresses the unique challenges associated with the early identification and handling of severe auto injury and other difficult and expensive “special needs” claims situations. The Medical Exposure Management solution allows insurers to obtain the benefits from early clarity and insight into claim book severity, enabling them to handle these claims more efficiently, effectively and with higher levels of customer service.
“The market-leading position of LexisNexis in claims predictive analysis data is the perfect complement to Mitchell’s unmatched medical data and claims decision support solutions,” said Alex Sun, president and chief executive officer, Mitchell International. “We share a passion for valuable and innovative solutions that combine the best of both our organizations to assist our customers to dramatically improve their claims performance on a real and sustainable basis and we look forward to helping the industry address rising severity and medical provider fraud and abuse.”
“In the face of spiraling medical costs, increased regulation, high adjuster caseloads, claims litigation, a rapidly diminishing adjuster work force, missed recovery opportunities and insurance fraud, LexisNexis and Mitchell will work to provide insurers with innovative new approaches to enable proactive, efficient claims handling,” said Jeffrey Glazer, senior vice president and general manager, Insurance, for LexisNexis.
About Mitchell International, Inc.
Mitchell International (www.mitchell.com) is a leading provider of information and workflow solutions to the Property & Casualty claims and Automotive Collision Repair industries. The company's comprehensive solution portfolio streamlines the entire auto physical damage, bodily injury and workers' compensation claims processes. Mitchell enables millions of electronic transactions between more than 30,000 business partners each month to enhance partner productivity, profitability, and customer satisfaction.
About Mitchell Auto Casualty Solutions
Mitchell Auto Casualty Solutions (ACS) provides technology, database and service solutions that enable customers to achieve claims operational excellence while handling 1st and 3rd party liability and medical claims in a more timely, efficient, cost-effective, accurate, consistent and fair manner.
For more than 20 years ACS has delivered high-quality products and services to property casualty claim insurers, service providers and TPA customers assisting them to better analyze and adjudicate 1st and 3rd party medical bills and execute complete, comprehensive and consistent liability and injury evaluations and claim settlement strategies and deliver superior claims service.
LexisNexis® (www.lexisnexis.com) is a leading global provider of information and services solutions, including its flagship Web-based Lexis® and Nexis® research services, to a wide range of professionals in the legal, risk management, corporate, government, law enforcement, accounting and academic markets. A member of Reed Elsevier [NYSE: ENL; NYSE: RUK] (www.reedelsevier.com), LexisNexis serves customers in 100 countries with 15,000 employees worldwide.
About LexisNexis Risk Solutions
LexisNexis® Risk Solutions is the leader in providing essential information that helps advance industry and society. Building on the legacy of proven LexisNexis® services from the past 30 years, our cutting-edge technology, unique data and advanced scoring analytics provide total solutions that address evolving client needs in the risk sector while upholding high standards of security and privacy. LexisNexis® Risk Solutions serves commercial organizations and government agencies and is comprised of several affiliated corporations, each offering premier customer-focused solutions. For more information, visit www.lexisnexis.com/risk/.