Active Insights

Actionable intelligence for active risk management

Active risk management” is a new phrase emerging in the insurance industry describing the ability of an insurer to proactively monitor its entire book of business. LexisNexis® Active Insights helps enable a superior active risk management program by monitoring and alerting you to events that indicate critical changes are occurring in your policyholders’ lives which may drastically affect their insurance needs. With LexisNexis® Active Insights, you can get ahead of these potential impacts to your customers and your business. When you are aware of these key events, you can proactively engage policyholders to ensure your coverages and services address their specific needs.

Grow relationships and retain more customers
Because of the insight you’ll have into events that may impact your customer, LexisNexis® Active Insights helps you to have relevant and timely conversations, and mitigate risk of attrition.  This type of targeted outreach, based on events and insights that truly matter, can nurture a positive brand experience and increase customer loyalty, while providing you with a greater understanding of the value and risk associated with every customer.

Identify opportunities
By monitoring key events that can help you anticipate a customer’s changing risk, LexisNexis® Active Insights improves your ability to engage customers at the right time to discuss their coverage needs and, often, enables an ideal opportunity to discuss additional coverages or polices. This deepens existing relationships and helps you to grow your book of business at a fraction of typical acquisition costs.

Reduce expenses
LexisNexis® Active Insights delivers a wide variety of information that allows you to better understand the circumstances impacting your customers as they occur. This knowledge can help you prioritize which clients to engage and what resources to leverage, in turn reducing expenses associated with broad outreach. Increased understanding of your customers allows you to fine-tune messaging and tactics for much more precise and well-timed communications.

Improve loss ratios
As LexisNexis® Active Insights updates and analyzes data to help identify and anticipate changes in your book of business, it will give you a greater understanding of the changing value and risk associated with each customer you underwrite. With this knowledge, you can uncover opportunities to correct premiums and coverages to accurately reflect these changes.

LexisNexis® Active Insights leverages information collected from thousands of sources, spanning databases, public records, and proprietary insights and assets to understand key events in the lives of your policyholders, so you can anticipate their insurance needs.

The unparalleled LexisNexis combination of breadth of data, advanced linking technology and analytics, and HPCC Systems® speed and capacity, delivers a solution that helps you to meet the needs of your policyholders and retain their business. Active Insights offers:

  • Updates daily, weekly, monthly or upon renewal
  • Insights generated as data arrives, quickly matching events to policies in your monitored book of business
  • Proactive notification when an event occurs, so you can take appropriate action to engage your customers

Contact Us

For more information about our solutions call 800.869.0751 or contact us online

Due to the nature of the origin of public record information, the public records and commercially available data sources used in reports may contain errors. Source data is sometimes reported or entered inaccurately, processed poorly or incorrectly, and is generally not free from defect. This product or service aggregates and reports data, as provided by the public records and commercially available data sources, and is not the source of the data, nor is it a comprehensive compilation of the data. Before relying on any data, it should be independently verified.